- Organizes and works with customers and appropriate internal teams to resolve open AR aging items
- Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information
- Processes credits and write-offs where appropriate
- Coordinates with the Cash Application AR Specialists on when payments are received
- Performs all other duties as assigned by management
- Ability to organize and work with contacting customers and appropriate team members to collect any outstanding funds
- Calling Customers Daily
- Process credits and write-offs where appropriate
- Communication with internal customers on status
- Working knowledge of general accounting principles
- Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others
- Demonstrates experience maintaining a calm and professional demeanor
- Exercises excellent judgment and maintains a positive perspective in all situations
- Possesses a strong work ethic associated with heavy volumes and multiple demands
- Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner
- Intermediate to Advanced Excel
- Minimum 2 years in Collections
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Accounts Receivable Collections Specialist - Cincinnati, United States - Divisions, Inc.
Description
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind.
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Reports to:
Accounts Receivable Supervisor
Department:
Accounting & Finance
Employment Status:
Full Time
Location:
Cincinnati, OH
POSITION SUMMARY
The Accounts Receivable/ Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.
RESPONSIBILITIES
QUALIFICATIONS