Marketing Analyst - Germantown, United States - DataLab USA

DataLab USA Germantown, United States

4 days ago

Description

*No sponsorship available for this role*Marketing Analyst is the liaison between one or more of DataLab's clients and the internal database programming and analytical teams. This role provides essential support to clients who contract with DataLab for database marketing services. Marketing Analyst coordinates the requirements of the client's database marketing programs and the DataLab teams that support the client. This role requires a high level of problem solving and research skills to troubleshoot client challenges.

To be successful in this position you must have an aptitude for technology and the ability to learn the client's business quickly, as well as a passion for excellent customer service, improving business processes, and recommending best marketing practices.

Excellent communication and multi-tasking skills are essential. Preferably you will have 2-4 years prior customer service experience in a technology setting.

Job Summary:

Act as primary point of contact between clients and DataLab's programming and analytics teams.
Responsible for daily client communication via telephone, email, and online presentation tools.
Respond in a timely manner to a wide variety of client inquiries.
Coordinate and lead internal and external client team meetings, as well as occasional onsite meetings.
Professionally and diplomatically resolve difficult issues regarding client concerns and other matters as necessary.
Manage account resources by setting appropriate expectations and delivery timelines.
Identify client priorities and maintain the client's task list.
Act as the internal subject matter expert for the client's business processes, business data, and marketing campaign business rules.
Be able to QC, understand, and interpret the client's marketing campaign results.
Define quality checkpoints for final deliverables. Review and QC final reports and work products prior to client delivery
Review business requirements with DataLab's programming and analytics teams and explain client deliverables as needed. Set prioritization and timelines.
Act as primary owner of all written documentation delivered to the client, including project and campaign requirements, direct marketing results reports, and presentations.
Support client billing and usage reporting

Preferred Skills:

2-4 years prior customer service experience in a technology setting
Outstanding communication, client management, follow-through, problem resolution, and interpersonal skills
Flexibility to adjust priorities and manage time wisely in a fast-paced environment
Strong aptitude for technology as well as an understanding/interest in direct marketing practices
Outstanding documentation and organization skills.
Excellent problem-solving skills, a highly developed sense of curiosity, and a passion for learning
Ability to communicate in a clear, concise, and understandable manner via email, phone, and in person.
Ability to lead requirement discovery sessions with client, understand and document client business process flows, and provide advice and instruction to clients/users
Knowledge of SQL and prior direct marketing experience a plus
Demonstrated ability to work in a team environmentDataLab USATM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. All offers of employment are contingent on passing a background check and drug test.

Market Analyst

2 days ago

Stanley Martin Companies LLC. Reston, United States

At Stanley Martin Homes, we believe our team makes the difference in everything we do. That's why we live by our four values: · Our Team Makes the Difference · Succeed with knowledgeable, driven, and dedicated people working together · We Are Homebuyer Focused · Keep our customer ...
Marketing Analyst

2 hours ago

DataLab USA Germantown, United States

*No sponsorship available for this role* · Marketing Analyst is the liaison between one or more of DataLab's clients and the internal database programming and analytical teams. This role provides essential support to clients who contract with DataLab for database marketing servi ...
Marketing Analyst

1 week ago

Datalabusa Germantown, United States

*No sponsorship available for this role* · Marketing Analyst is the liaison between one or more of DataLab's clients and the internal database programming and analytical teams. This role provides essential support to clients who contract with DataLab for database marketing servic ...
Financial & Market Analyst (Residential)

6 days ago

B.F. Saul Company Bethesda, United States

Founded in 1892, B. F. Saul Company has been one of the most successful privately-owned real estate companies in the United States. Our growth has been the results of a commitment to exacting standards and the belief that knowledge of the marketplace, when paired with the ability ...
Marketing Administrative Support Services Analyst

3 days ago

Dynamic Systems Technology Arlington, United States

**POSITION OVERVIEW**: · Work performance for this effort will take place on-site in Arlington, VA and Ft. Knox, KY. The nature of this work is to provide performance improvement recommendations, professional, administrative, and technical services in support of ARNG initiatives ...
Marketing Analyst

2 hours ago

Progressive Technology Inc Rockville, United States

Marketing Analyst · Full Time Direct · HYBRID · Rockville, Rockville, MD, US · Salary Range: 55,000 To 70, USD) Annually · PTFS is a leader in digital content management solutions, content digitization, and library services/solutions, serving more than 500 organizations arou ...
Marketing Analyst

5 days ago

Progressive Technology Federal Systems Rockville, United States

Job Description · Job DescriptionMarketing Analyst · Full Time Direct · HYBRID · Rockville, Rockville, MD, US · Salary Range: 55,000 To 70, USD) Annually · PTFS is a leader in digital content management solutions, content digitization, and library services/solutions, serving more ...
Marketing Analyst

1 week ago

Progressive Technology Inc Rockville, United States

Marketing AnalystFull Time DirectHYBRIDRockville, Rockville, MD, USSalary Range: 55,000 To 70, USD) AnnuallyPTFS is a leader in digital content management solutions, content digitization, and library services/solutions, serving more than 500 organizations around the world.We are ...
Marketing Analyst

6 days ago

Progressive Technology Federal Systems, Inc. Rockville, United States

Forward to localhost with CLI · whcli forward --token=fa e03-4d41-90f6-497deda7cd13 · Install whcli · generates free, unique URLs and e-mail addressesand lets you see everything that's sent there instantly. · Built-in integrations: Google Sheets, Excel, Slack, Dropbox, SFTP, E ...
Market Analyst

1 week ago

Stanley Martin Reston, United States

Stanley Martin Homes Corporate Office, 11710 Plaza America Dr., Reston, Virginia, United States of America · Req #1042 · Monday, April 15, 2024 · At Stanley Martin Homes, we believe our team makes the difference in everything we do. That's why we live by our four values: · Our ...
Marketing Analyst

4 days ago

MIRACORP Alexandria, United States

Job DetailsJob LocationAlexandria, VA Alexandria, VARemote TypeHybridPosition TypeFull TimeEducation Level4 Year DegreeJob CategoryMarketingDescriptionMIRACORP Inc. is a veteran, woman-owned firm specializing in federal government contract services. One competitive advantage is t ...
Marketing Analyst

1 week ago

Valiant Integrated Services, LLC Herndon, United States

Top Secret/Sensitive Compartmented Information with Polygraph (TS/SCI with Poly) · Position Description · Valiant is seeking Marketing Analysts and Consultants to provide support to an Intelligence Community program in the Northern Virginia area. Job duties may include: · Provide ...
Marketing Analyst

1 week ago

MIRACORP Alexandria, United States

Job DetailsJob LocationAlexandria, VA Alexandria, VARemote TypeHybridPosition TypeFull TimeEducation Level4 Year DegreeJob CategoryMarketingDescriptionMIRACORP Inc. is a veteran, woman-owned firm specializing in federal government contract services. One competitive advantage is t ...
Marketing Analyst

2 hours ago

MIRACORP Alexandria, United States

Job Details · Job Location · Alexandria, VA Alexandria, VA · Remote Type · Hybrid · Position Type · Full Time · Education Level · 4 Year Degree · Job Category · Marketing · Description · MIRACORP Inc. is a veteran, woman-owned firm specializing in federal government con ...
Marketing Analyst

1 week ago

Authority Brands Columbia, United States

Authority Brands Inc., 7120 Samuel Morse Drive, Columbia, Maryland, United States of America · Req #319 · Authority Brands · Inc. headquartered in Columbia, MD is · a leading provider of home services, building brands that support the success of our franchisees, as well as bet ...
Marketing Analyst

3 days ago

Omniphysical LLC Great Falls, United States

Job Description · Job Description · Seeking an individual to appropriately publicize the launch of a new website, Target audiences include the general public and press; information technology enterprises; AI firms and research centers; robotics enterprises; academic centers · ...
Marketing Analyst

1 week ago

Adtalem Global Education Columbia, United States

Company Description · About Adtalem Global Education · Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become ...
Marketing Analyst

1 week ago

Kimley-Horn Reston, United States

Overview: · Are you creative, resourceful, talented, and ready to get to work in Reston, VA? Do you like a fast-paced environment that rewards success? Join Kimley-Horns growing marketing team and get hands-on experience developing strategy, coordinating and writing proposals, c ...
Marketing Analyst

1 week ago

Kimley-Horn Reston, United States

**Overview** · Are you creative, resourceful, talented, and ready to get to work in Reston, VA? Do you like a fast-paced environment that rewards success? Join Kimley-Horn's growing marketing team and get hands-on experience developing strategy, coordinating and writing proposals ...
Junior Marketing Analyst

1 week ago

Axle Informatics Rockville, United States

(ID: · Axle Informatics · is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations around the globe. With experts in biomedical s ...