Jobs
>
Plano

    Customer Success Manager - Plano, United States - Sapience Analytics

    Sapience Analytics
    Sapience Analytics Plano, United States

    3 weeks ago

    Default job background
    Description
    Company Description

    Sapience Analytics is a SaaS software provider focused on providing world class Workplace Analytics to companies around the world. Sapience is the complete People Analytics solution. Most People Analytics solutions focus on understating work patterns either by collecting data from external sources, for partial work activity, from only selective applications or surveys. Sapience is the only tool that captures work patterns from within the organization and across all applications. Sapience provides unprecedented visibility into how your people work and insights to manage them better.

    Job Description

    This position provides business support for customers during their deployment and adoption of the product. Collaboration with Customers as well as Support, Product Management and Engineering is critical to success.
    • Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers
    • Assess customer requiremenents and provide input to customer on enabling Sapience within their infrastructure
    • Support the Sales team during the sales process as needed
    • Coordinate with customer support and engineering teams for critical issues
    • Design solutions for integrating the product with the customer's network and infrastructure
    Support Customer Reporting configuration and enablement using Sisense

    Qualifications

    3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions.

    4 yr or advanced College degree

    Additional Information

    All your information will be kept confidential according to EEO guidelines.
  • Systems Alliance

    Client Success Manager

    2 weeks ago

    Systems Alliance Hunt Valley, United States

    We're a software as a service (SaaS) company helping manufacturers build autonomous teams that lead to better business outcomes. If you are motivated to make a positive impact on people and business, join our growing Client Success team. You'll work collaboratively with a portfol ...

  • Chargeback Gurus

    Client Success Manager

    3 weeks ago

    Chargeback Gurus Plano, United States

    Job Description · The Client Success Manager, at the direction of the Director of Client Success, drives operational excellence and creates lifetime customers. This is a critical role that focuses on optimizing the Client experience. The ideal candidate will be responsible for cu ...

  • OpenGov Inc.

    Customer Success Manager

    1 week ago

    OpenGov Inc. Plano, United States

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive · Imagine yourself being able to ...

  • FiberLight

    Customer Success Manager

    4 days ago

    FiberLight Plano, United States

    Job Description · Job Description · Position Overview · The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight' s customers, and intern ...

  • OpenGov

    Customer Success Manager

    3 weeks ago

    OpenGov Plano, United States

    Job Summary: · Within the CS function, the Customer Success Management (CSM) team is the one responsible for maintaining and growing the business relations between us and our customers. This position will be responsible for understanding the customer's goals, pain points, and wo ...

  • OpenGov

    Customer Success Manager

    2 days ago

    OpenGov Plano, United States

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, were transforming communities so they can thrive · Imagine yourself being able to ...

  • OpenGov

    Customer Success Manager

    3 weeks ago

    OpenGov Plano, United States

    Job Summary: · Within the CS function, the Customer Success Management (CSM) team is the one responsible for maintaining and growing the business relations between us and our customers. This position will be responsible for understanding the customer's goals, pain points, and wo ...

  • Global Payments

    Customer Success Manager

    1 week ago

    Global Payments Plano, United States

    The Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of Manager, Customer Experience, ...

  • PathSpot

    Customer Success Manager

    2 weeks ago

    PathSpot Plano, United States

    Job Description · Job DescriptionThe food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving ...

  • Lucernex

    Customer Success Manager

    2 days ago

    Lucernex Plano, United States

    Lucernex is a dynamic and fast-growing SaaS company, which has made DFW's Top 100 of Fastest growing private companies in DFW for the past two years in a row. Lucernex is a market leader in our space and we strive to add highly motivated and talented individuals to our team. We a ...

  • Lucernex

    Customer Success Manager

    6 days ago

    Lucernex Plano, United States

    Lucernex is a dynamic and fast-growing SaaS company, which has made DFW's Top 100 of Fastest growing private companies in DFW for the past two years in a row. Lucernex is a market leader in our space and we strive to add highly motivated and talented individuals to our team. We a ...

  • PathSpot

    Customer Success Manager

    3 weeks ago

    PathSpot Plano, United States

    The food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health ...

  • Kuraray America , Inc.

    Customer Success Manager

    4 days ago

    Kuraray America , Inc. Plano, United States

    Who We Are · Founded in 2007, Geoforce is a rapidly growing technology firm (#43 on the 2020 Dallas 100 list for fastest growing DFW private companies) that provides GPS-based tracking and monitoring of field equipment, vehicles, and other assets to over 1,300 companies in 90 cou ...

  • Global Payments

    Customer Success Manager

    4 days ago

    Global Payments Plano, United States

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...

  • PathSpot

    Customer Success Manager

    1 week ago

    PathSpot Plano, United States

    The food industry has struggled to affordably & effectively root out foodborne illness. PathSpot was created with public health and food safety in mind. Our products detect foodborne illnesses contaminants in real time across the world, improving both customer and employee health ...

  • FiberLight

    Customer Success Manager

    3 days ago

    FiberLight Plano, United States

    Position Overview · The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight' s customers, and internal sales team members. The specialist ...

  • Fiberlight, LLC

    Customer Success Manager

    1 week ago

    Fiberlight, LLC Plano, United States

    Job Description · Job DescriptionPosition Overview · The Customer Success Specialist is a blended retention role and sales support function. This role would be responsible for managing the needs of a pre-assigned external customer base of FiberLight' s customers, and internal sa ...

  • Tipalti

    Customer Success Manager

    4 days ago

    Tipalti Plano, United States

    Tipalti is transforming finance and helping the hottest companies grow and scale their global operations — world-changing businesses such as Amazon Twitch, Twitter, and Roblox. We're also growing through a sustainable business model and looking to remove days of finance work ever ...

  • 3MD Inc.

    Customer Success Manager

    3 weeks ago

    3MD Inc. Plano, United States

    Job Description · Job DescriptionSummary of Position: · The Customer Success Manager(CSM) is a highly visible, strategic leadership position for all of our customers that leverage various technology platforms, dependent on software. This role will orchestrate cross-functional res ...

  • Autodesk

    Customer Success Manager, ACS

    2 weeks ago

    Autodesk Plano, United States

    **Job Requisition ID #** · 24WD78352 · **Position Overview** · As a Customer Success Manager within the Emerging Business Customer Success organization, retaining and expanding our construction customers is one of our most important tasks. Within the Customer Success- Autodesk ...