Jobs
>
Suffolk

    patient service representative - Suffolk, VA , USA, United States - Bon Secours Mercy Health

    Bon Secours Mercy Health
    Bon Secours Mercy Health Suffolk, VA , USA, United States

    3 weeks ago

    Default job background
    Description
    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.


    Patient Service Representative - Nansemond Suffolk Family Practice

    Job Summary:
    The Patient Services Representative will serve as the main point of contact for all patients and the community.

    This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.

    In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.


    Essential Functions:

    • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
    • Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
    • Ability to answer internal and external calls in a friendly and helpful manner
    • Must possess the ability to troubleshoot and resolve problems promptly
    • Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
    • Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
    • Other duties as assigned

    Education:

    • High School Degree or GED

    Experience:

    • Prior experience in the healthcare field or a related area is preferred but not required
    • Knowledge of medical terminology preferred but not required
    • Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required

    Skills & Abilities:

    • Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
    • Engage with staff and patients in a professional manner
    • Basic math skills
    Many of our opportunities reward* your hard work with:

    Comprehensive, affordable medical, dental and vision plans

    Prescription drug coverage

    Flexible spending accounts

    Life insurance w/AD&D

    Employer contributions to retirement savings plan when eligible

    Paid time off

    Educational Assistance

    And much more

    *Benefits offerings vary according to employment status


    All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

    If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email .

    If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
  • David Misiego - State Farm Agent

    Customer Service Representative

    1 week ago

    David Misiego - State Farm Agent Newport Beach, United States

    Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-b ...

  • Century Communities

    Customer Service Representative

    3 weeks ago

    Century Communities Newport Beach, United States

    **About Century Communities** · - As one of the nation's largest homebuilders and an industry leader in online home sales, we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities, and benefits to build a thriving and ...

  • Farmers Insurance Group

    Customer Service Representative

    3 days ago

    Farmers Insurance Group Newport Beach, United States

    **Customer Service Representative** · **Customer Service Representative** · - Good phone skills, exceptional communication skills, and good problem solving ability. · - Ability to present and communicate well in person and on the phone. · - Excellent work ethic and time managemen ...

  • Capital Group Companies

    Client Services Representative I

    2 weeks ago

    Capital Group Companies Hampton Roads, United States

    I can succeed as a Client Services Representative at Capital Group" · - As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. You'll help callers feel comfortable and supported while t ...

  • Trinity Packaging Supply Company

    Customer Service Representative

    2 days ago

    Trinity Packaging Supply Company Newport Beach, United States

    **THE COMPANY** · Trinity Packaging Supply is the first company to leverage proprietary software to connect over 300 distribution and manufacturing centers across North America to provide businesses with packaging's largest catalog (over 80,000 custom and stock packaging supplies ...

  • Hutton Power & Light

    Customer Service Representative

    3 weeks ago

    Hutton Power & Light Norfolk, United States

    Are you ready to ignite your career with Hutton Electric Heating & Air in Norfolk, VA? We're on the hunt for a dynamic individual to fill the role of **full-time Customer Service Representative** Imagine yourself as the hero of our customer interactions, shaping experiences and l ...

  • Blimpie/Nrgize Lifestyle Smoothies

    Customer Service Representative

    2 weeks ago

    Blimpie/Nrgize Lifestyle Smoothies Norfolk, United States

    Providing excellent customer service that promote satisfaction · Greeting customers and assisting with menu item · Making recommendations or sharing additional information upon request · Proven work experience as a great customer service representative · Ability to develop constr ...

  • Hardy HVAC

    Customer Service Representative

    2 weeks ago

    Hardy HVAC Southampton, United States

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Repr ...

  • Landmark Hotel Group

    Guest Services Representative

    3 weeks ago

    Landmark Hotel Group Hampton, United States

    **Front Desk Agent / Guest Services Representative (flexible shifts 7am-3pm/3pm-11pm)** · **Holiday Inn Express** · **Full Time** · **$250 Signing Bonus** · At Landmark, **PEOPLE **are our business. Serving our guests, clients, and team members is our **PASSION** · Be part of som ...

  • Imerys

    Customer Service Representative

    2 weeks ago

    Imerys Chesapeake, United States

    The Company · The world's leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022. · - If you want to grow your skills and develop your career, find out more at · The Posit ...

  • Priority Honda Hampton

    Service Bdc Representative

    1 week ago

    Priority Honda Hampton Hampton, United States

    **Dealership**: L0579 Priority Honda Hampton · **Do you have a knack for providing outstanding customer service?** · **Priority Honda Hampton is NOW Hiring** · **Join our Business Development Team Today** · If you are a customer service professional with great people and computer ...

  • The Michelle Martin Group

    Customer Service Representative

    1 week ago

    The Michelle Martin Group Hampton, United States

    **Join us as a Customer Service Representative,** first point of contact for customers · As a Customer Service Representative, you'll be the primary point of contact, delivering top-notch service. Your helpful communication skills and ability to problem solve quickly and efficien ...

  • L.T.L Management

    Customer Service Representative

    1 week ago

    L.T.L Management Hampton, United States

    L.T.L Management is a growing distribution company located in the Hampton roads area. We are creating an incredible culture for our associates and managers, and we are excited about what the future brings. · We are looking for customer service field representatives with the abili ...

  • Port City Air

    Customer Service Representative

    3 weeks ago

    Port City Air Portsmouth, United States

    Port City Air (PCA) is a full service and multi-faceted aviation service company located at Portsmouth International Airport with operations running 24/7. · As a Customer Service Representative at Port City Air, you will have a front row seat in the exciting aviation industry, an ...

  • FedPoint

    Customer Service Representative

    1 week ago

    FedPoint Portsmouth, United States Full time

    **FedPoint** is currently hiring **Full**-Time Customer Service Representatives**. Join our dynamic team and become an essential part of our commitment to providing outstanding service to Federal Long-Term Care Insurance Plan (FLTCIP) customers and Federal family members. · - Sta ...

  • Influance Hair Care

    Customer Service Representative

    1 week ago

    Influance Hair Care Norfolk, United States

    Customer Service Representative · Duties and Responsibilities: · - Assist customers with questions, concerns, and overall needs · - Proficiently provide solution-oriented responses to customer inquiries · - Address customer complaints in a patient and understanding manner · - Cha ...

  • Occupational Training Center

    Fleet Service Representative

    1 week ago

    Occupational Training Center Southampton, United States

    The Fleet Service Representative handles tasks such as processing paperwork, operating the electronic vehicle tracking computer systems, updating spreadsheets and managing inventory. The Specialist also interacts with program staff and outside vendors, answers phone calls and loc ...

  • FedPoint

    Customer Service Representative

    1 week ago

    FedPoint Portsmouth, United States Part time

    **FedPoint** is currently hiring **Part**-Time Customer Service Representatives**. Join our dynamic team and become an essential part of our commitment to providing outstanding service to Federal Long-Term Care Insurance Plan (FLTCIP) customers and Federal family members. · Start ...

  • Ferguson Enterprises, LLC

    Customer Service Representative

    2 weeks ago

    Ferguson Enterprises, LLC Newport News, United States

    **Job Posting**: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local experti ...

  • Family Dollar

    customer service representative

    3 weeks ago

    Family Dollar Suffolk, United States

    Family Dollar - 815A W CONSTANCE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...