Guest Services Representative - Hampton, United States - Landmark Hotel Group

Landmark Hotel Group
Landmark Hotel Group
Verified Company
Hampton, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Front Desk Agent / Guest Services Representative (flexible shifts 7am-3pm/3pm-11pm)

Holiday Inn Express

Full Time

$250 Signing Bonus
At Landmark,
PEOPLE are our business. Serving our guests, clients, and team members is our
PASSION
Be part of something great
JOIN OUR FAMILY where _People are Paramount_. #LHGWhereYouBelong

Landmark Hotel Group is seeking a
Front Desk Agent / Guest Services Representative for the
Holiday Inn Express Hampton located at


_1813 W. Mercury Blvd, Hampton, Virginia 23666._

Core Responsibilities:


  • Maintain complete knowledge at all times of: Hotel features, room types, rates, and guest details
  • Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
  • Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
  • Access all functions of computer system according to established procedures and standards.
  • Promote positive guest relations to all individuals approaching the Front Desk.
  • Process all guest checkins according to established hotel requirements.

Qualifications:


  • Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
  • Experience working in a fastpaced environment
  • Morning, Evening, Holidays, and Weekend availability is required
  • Ensures uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information; protect company assets

Wellness Benefits:


  • Medical
  • Dental
  • Vision
  • Generous Paid Time Off
  • Colonial Life Supplemental Insurance

Planning for Future:


  • 401(k) with company match
  • Manager In Training Program
  • Development Opportunities
  • Paycor's OnDemand Pay

Rewards:


  • Incentive based bonus program
  • Employee discounts
  • Discounts for friends and family
  • Our focus is to deliver genuine, heartfelt service service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service._
  • If this sounds like the place for you and you share the same values.... _
    _Join Us___
  • Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status._

Holiday Inn Express Hampton

1813 W. Mercury Blvd.

Hampton, VA 23666
**
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