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    Technical Support Engineer - Orlando, United States - Collabera LLC

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    Description

    Job Title: Technical Support Engineer


    Location: Orlando, FL


    Pay Range: $30/hr. - $35/hr.


    Responsibilities:

    • The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners and customers.

    • This includes developing subject matter expertise within the technical support department.

    • The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the client's software and platform.


    Skills:
    • 1) Email

    • 2) SSO/Authentication

    • 3) Web Services

    • 4) Scripting /Rest API

    • 5) database issues



    Desired Skills:
    • Deep understanding of Java, JavaScript, SQL, Linux.

    • Working knowledge of ServiceNow Platform


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