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    Sr. Data Analyst - Boston, United States - Zipcar

    Zipcar
    Zipcar Boston, United States

    1 week ago

    Default job background
    Full time
    Description

    What you'll do:

    As a member of the Analytics team, the Senior Data Analyst will support core teams – product, fleet, operations, member services, revenue management, and sales – to deliver on the company's mission of enabling simple and responsible urban living. Day-to-day projects include analysis of new product features, developing metrics to measure success of fleet performance, and building standardized reports for external business partners. Using a business-focused analytics skill set, the Analyst will build relationships with stakeholders throughout the company to provide the data they need.

    The ideal candidate combines technical knowledge with a customer-service approach to deliver insights from basic report building to advanced analyses. This role will have a direct and immediate impact on the growth and profitability of the company by delivering data-backed evidence to decision making.

    What you'll love about being a Zipster:

  • Become a generalized expert of Zipcar's data platform: how data is generated and captured; the caveats and exceptions; and how it should be cleaned and modeled in Looker across several subject matters
  • Deep dive into the data to understand how member behavior changes as we launch new product features and assist internal teams drive efficiency by creating metrics
  • Serve as the point of contact for all Zipcar reporting, with the ability to troubleshoot bugs and build top-notch dashboards for internal and external partners
  • Design and implement tools for root cause analysis and alerting, enabling stakeholders to quickly diagnose and resolve issues
  • Evangelize data driven decision-making across the company. Attend strategy and design meetings and hold leaders accountable for testing and measurement
  • Manage multiple projects at once, prioritize backlogs, and successfully meet deadlines independently

    • What drives success for a Data Scientist:

  • Requirements:Minimum 3 years of relevant analytics experienceBachelor's degree in a relevant fieldConstantly curious with the desire to self-learn. Always asking questions and anticipating challenges.First-rate analytical skills, including a critical eye for detailExcellent communication skills with a customer-service oriented approachProactive, with the ability to solve problems independentlyAdvanced SQL skillsExperience analyzing large datasets through data extraction, cleaning, and modeling to distill insightsFamiliarity with report building with a data visualization/BI tool (Looker strongly preferred)Proven experience with a modern programming language (Python, R)
  • Nice to haves:Master's degree in data science, data visualization, or another quantitative fieldExperience working with a Redshift data warehouse and standard AWS services (EC2, S3, etc)Experience with agile processesKnowledge of ETL and tools such as DBTPrior work with urban analytics, transportation, or cities

    • What tops off the tank:

  • Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits
  • Generous paid time off, including volunteer and Parental Leave options
  • Tax-free benefit for public transportation or parking expenses
  • Bicycle Reimbursement program
  • 401(k) Retirement Plan with company matched contributions
  • Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
  • Community involvement opportunities

    • Who are we?

    Glad you asked Zipcar is the world's leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we're driven by a mission – to enable simple and responsible urban living.

    The extra mile:

    We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.

    BostonMassachusettsUnited States of America
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