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Business Operations Administrator
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Career changer in Business Administration"
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FusionTech Francisco, United StatesWe are a medium-sized, continuously growing company in the agricultural sector. Schätz is a technical wholesaler specializing in products for milking technology. For almost 50 years, we have been the contact for specialist retailers. From the Allgäu region, we ship goods througho ...
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Dual Studies in Business Administration
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Administrative Business Partner
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Administrative Business Partner
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Administrative Business Partner
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Internship -Business Administrator (Contracts)
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Dual Studies in Business Administration
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BlueWave Solutions Orinda, United StatesWe are looking for a competent and team-oriented Business Administration Manager with a focus on Human Resources for a long-term position through direct placement. This position is full-time and is with an innovative and internationally operating service company located in 28217 ...
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Velocity Ventures Valley Park, OK, United States FreelanceWe are currently seeking a candidate to join our Agricultural Department in Valley Park, OK. · This position is available immediately and is initially limited until December 31, 2024. · **Your responsibilities with us will include**: · - Preparing statements in the field of agric ...
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Apex Ventures El Cerrito, CA, United States FreelanceJoin our team in the El Cerrito, CA region starting on September 1, 2023 · Here you can find our general agencies in Baden-Württemberg. · **Responsibilities**: · - Familiarize yourself with our insurance products · - Provide personal advice and support to our customers - digitall ...
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Aurora Solutions San Lorenzo, CA, United States FreelanceJoin our team in the San Lorenzo, CA area starting on September 1st, 2023 · **Responsibilities**: · - Familiarize yourself with our insurance products · - Provide personal advice and support to our customers - digitally or in person · - Gain practical experience in the insurance ...
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Administrative Services Manager
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Business Associate, Tech and Comms Investment
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Division Administrator
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Division Administrator
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Assistant Director, Regulatory
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Banking Business Administrator - San Francisco, CA, United States - Seis
Description
Full Time] Head of Banking Operations - Utah at Seis (United States) | BEAMSTART Jobs Head of Banking Operations - UtahFull Time
Remote Work
Stock Options
Seis is banking for the 44 million native Spanish speakers living in the US.
Our mission is to build the most delightful, full-service banking experience for anyone who wants to bank in their native Spanish.
Our goal is to make such an amazing banking experience that people will wish they spoke Spanish so they could bank with us.
We treat Spanish speakers as first class citizens & are ending dial 2 for español.We launched our checking account + debit card product in Q4'21 and are growing very quickly - we need your help to continue creating an amazing experience for our customers.
We've been covered by CNN , Univision , CNN Español , Solo Dinero , and other press outlets.com), Austen Allred (CEO @ Bloomtech), Deepak Chhugani (CEO @ Nuvo Cargo), Dan Romero (Coinbase), Elad Gil, Shrug Capital, Peterson Ventures, Jason Garcia (Head of Capital Markets @ Mercury), and many others.
The goal is to make sure customers with legitimate disputes get an A+ experience, while also stopping back actors from taking advantage of Seis via fraud.
Partner bank relationship:
run the day-to-day operational relationship with our partner bank. This includes many things (see below), including advocating for our customers and helping our partner understand the unique use cases & behaviors of our customer base
AML:
run our AML identification process closely with our partner bank. This means proactively identifying accounts that should be closed, responding quickly to bank requests, and advocating for customers accounts that don't show signs of AML
Negative account balances:
build & run the process for preventing & investigating accounts with negative balances
Card inventory:
manage our debit card inventory soup to nuts, from forecasting demand, to purchasing supply, to working with our card vendors, to shopping around to get better rates, to making sure that our customers are always getting the card they ordered on time, and at the cheapest cost possible
Case Management:
Improve our current case management system to help us give the best & most organized experience possible for customers with any type of escalated issue.
EDD:
Continue to build out our EDD function in partnership with our banking partner, from high level strategy to process implementation
Fraudulent Merchants:
run the operations of ensuring fraudulent merchants don't charge our customers' cards, while also making sure that legitimate merchants aren't blocked
Suspected Fraud on debit cards: sometimes Visa flags a customer's card as "Suspected Fraud" based on one of their transactions.
This needs to help the customers who are actually vulnerable while having zero impact on customers trying to make real, authentic transactions.
Rejected Docs in applications:
run the process where we help customers submit (and resubmit) the correct documents as part of their account application, so they can open a Seis account
Work cross-functionally to improve our product, investigate thorny technical (either engineering or banking-related) issues, and fix bugs
Customer Support no longer has to manage disputes
Our partner bank says we're their most organized & proactive client
We get charged less for negative account balances, thereby increasing margins
More customers get through our application process
You can speak professionally & kindly to many different stakeholders, including our bank partner
You have some product sense and knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards
We'll pay for relocation to Utah if you aren't already here
~ We offer fully paid medical, dental, and vision insurance
~Banking 100% in Spanish for the 44 million US Spanish speakers
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