- Weekly pay with skill pay and shift differentials
- Benefits package including medical, dental, vision and medical reimbursement
- Medical employee-only premium as low as $5.90/week, $26/month with wellness discounts
- HSA with annual employer contribution
- Weekly 401(k) match
- Vacation immediately upon hire
- 8 holidays per calendar year
- Personal time after 90 days
- EAP and identity theft protection
- Tuition reimbursement
- Company paid life insurance and short term disability
- Communicates with the customer verbally and in writing with a professional and positive attitude.
- Support client relationship by becoming an extension of our client's business
- Build strong rapport with partners with managing relationships, setting expectation and status communication
- Assist clients with questions, offer solutions, researches issues and provides status updates
- Enter, review, coordinate and track progress in all client requested enhancements and issues tracking
- Proactively identify process improvements that enhance the Client experience and streamlines operations
- Maintains service reports that are shared with the client that give visibility into volumes, SLAs, etc.
- Participates and presents on client meetings as needed.
- Communicates client requested projects with the operation (Kitting, Receiving, etc.)
- Coordinates and provides professional communication with clients, client's retailers, and SCLS vendors;
- Supports parcel requests and issues from carrier or client and escalates as needed.
- Oversees CRM and dispatches tickets appropriately
- Supports new client implementations/enhancements as needed.
- Ability to navigate warehouse systems as needed for client requests
- Associates' Degree preferred
- High School Diploma or GED required.
- Must have at least six (6) months of experience in a customer service role.
- Experience with working with a warehouse management systems (WMS) is preferred.
- Excellent communication both verbally and in writing, especially through e-mail and over the phone
- Strong interpersonal skills
- Comfortable presenting in front of others
- Good problem solving and prioritizing skills
- Ability to effectively manage and resolve conflict
- Attention to detail to prepare and maintain accurate records and reports
- Ability to follow both written and verbal instructions
- Technology savvy
- Proficiency with Microsoft Outlook, Word, Excel, & knowledge of PowerPoint are preferred
- Comfortable working in both office and warehouse environment with wide temperature ranges
-
Client Service Representative
4 days ago
VCA Animal Hospitals Las Vegas, United StatesVCA Decatur Animal Hospital is seeking an experienced Client Service Representative to join our team. · Full-Time /Part - time · Starting $15.00 DOE · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal ...
-
Client Service Representative
6 days ago
VCA Antech, Inc. Las Vegas, United StatesVCA Decatur Animal Hospital is seeking an experienced Client Service Representative to join our team. · Full-Time /Part - time · Starting $15.00 DOE · At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal ...
-
Client Services Representative
1 week ago
Arvato Bertelsmann Las Vegas, United StatesThis role is responsible for providing industry-leading service while meeting the quality and KPI expectations at Arvato. Responsible for supporting business objectives to ensure client satisfaction with products and services. Your Tasks Oversee customer accounts to ensure SLAs a ...
-
Client Services Coordinator
1 week ago
Staffmark North Las Vegas, United StatesDo you have at least six months of customer service experience? Have you worked with a Warehouse Management System(WMS) before? If so, get ready for an exhilarating temp-to-hire opportunity Staffmark is currently seeking a Client Services Coordinato Client Service, Coordinator, C ...
-
Client Service Representative
1 week ago
Boca Park Animal Hospital Las Vegas, United StatesJob Description · Job DescriptionClient Service Representative – Receptionist Do you love making a difference in the lives of pets? Do you want to work at a fabulous five-star Animal Hospital? We are looking for an experienced Client Service Representative to join our team in a ...
-
Client Services Manager
2 days ago
Prove Partners Las Vegas, United StatesJob Description · Job DescriptionPROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada and Denver, Colorado, is a patient-centric personal injury claims administration and healthcare finance company that provides innovative services and financial products to injury v ...
-
Client Service Specialist
17 hours ago
O'GARA Las Vegas Las Vegas, United StatesJob Description · Job DescriptionClient Service Specialist will be responsible for all incoming leads and phone calls to the Sales Department and provide client follow-up. This role will initiate contact either by phone, texting or email and transfer contact to a salesperson upon ...
-
Client Service Specialist
2 days ago
NurseCore Las Vegas, United StatesJob Description · Job DescriptionClient Service Specialist – Home CareNurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfi ...
-
Client Services Representative II
4 days ago
Bank of America Corporation Las Vegas, United StatesJob Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...
-
Client Services Team Lead
6 days ago
IntePros Federal Las Vegas, United StatesWho We Are: · IntePros Federal, is a Service-Disabled, Veteran Owned, Small Business (SDVOSB), headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in the areas of IT solutions, application d ...
-
Client Services Team Lead
1 week ago
Intepros Federal Las Vegas, United StatesJob Description · Job DescriptionWho We Are: · IntePros Federal, is a Service-Disabled, Veteran Owned, Small Business (SDVOSB), headquartered in Washington DC, providing IT solutions, systems, and software services to multiple federal government agencies. We specialize in the are ...
-
Experienced Client Services Associate
5 days ago
Arista Wealth Management Las Vegas, United StatesJob Description · Job DescriptionWe are a locally known wealth management firm in Las Vegas seeking a Client Service Associate to join our organization. · Do you love working with people, have an eye for detail, and enjoy working in a fast-paced environment? If so, we'd love to h ...
-
Account Client Service Representative
4 days ago
SP Inc. Las Vegas, United StatesJob Description · Job DescriptionPosition Summary · This is a full-time on-site role for an Account Services Rep. The Account Rep. will be responsible for managing client relationships, providing excellent customer service, coordinating fulfillment and distribution activities, an ...
-
Project Coordinator, Client Services
1 week ago
RUBINBROWN LLP Las Vegas, United States Full timeFounded in 1952, RubinBrown LLP is one of the nation's leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value. · RubinBrown redefines the full-service experience by combining technical and indus ...
-
Client Service Specialist Support
2 weeks ago
Marriott Vacations Worldwide Las Vegas, NV, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Client Services Support Manager
1 week ago
Saddle Creek Logistics Services North Las Vegas, United States Full timeDescription · Client Services Support Manager is responsible for partnering, training, and educating our operational Client Services teams. They assist all levels of the organization to provide an outstanding client experience. Client Services Support will establish and maintain ...
-
SAP consultant for a customer data platform
1 week ago
Sapphire Enterprises North Las Vegas, United StatesAbout the Company · You probably know that we stand for the "digital now". We show our clients what is possible in digitalization today - from strategy to tangible realization. · Our range of services includes financial services, customer experience, business analytics, SAP serv ...
-
Administrative employee
2 weeks ago
Infinity Systems Las Vegas, NV, United States FreelanceARWA Personnel Services GmbH offers a future-oriented employment relationship within the framework of employee leasing. Our company has been recognized and certified by various organizations and institutions, which demonstrates our stable and high-quality workplace and service st ...
-
Production worker
1 week ago
Velocity Enterprises Westside, United StatesWe are Trio Personalmanagement - your regional personnel service provider. · Our entire management team, employees, and staff have many years of experience in the fields of temporary employment, personnel placement, sales, customer service, recruiting, and employee care. We are d ...
-
Customer Advisor
2 weeks ago
SilverLinx North Las Vegas, NV, United States FreelanceAre you ready for a career with a future? · Then we have the perfect job for you We are looking for you as a **Customer Service Representative (m/f/d)** for one of the largest European service companies in **North Las Vegas, NV** - starting immediately and as part of a direct pla ...
Coordinator, Client Services - North Las Vegas, United States - Saddle Creek Logistics Services
Description
Why Work for Saddle Creek?Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.
Benefits:
Overview
The Client Service Coordinator (CSC) is responsible for providing clients with a high quality, professional client experience. The CSC acts as a liaison between the client and Saddle Creek, assists client on all issues, answers questions, investigates and resolves a wide array of client questions and concerns using a variety of systems and offers solutions in a positive manner. This position will be expected to establish and maintain effective working relationships with associates, other agencies, clients and the public.
Responsibilities:
Education/Experience
Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to and let us know your contact information and the nature of your request.