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    Senior Director, Membership and Customer Relations - Alexandria, VA, United States - Thewaternetwork

    Thewaternetwork
    Thewaternetwork Alexandria, VA, United States

    3 weeks ago

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    Description
    Senior Director, Membership and Customer Relations**
    Senior Director ?and Customer ?Relations ?
    WEFs ?membership and ?customer ?service ?operations. membership and ?customer ?relations, this ?target markets.

    ?operations with ?strategies and ?operations ?related to ?member ?acquisition, ?structures, ?maintenance of ?membership ?policies, ?Data ?Integrity, Data ?production of ?monthly ?membership ?reports, ?including ?reports to ?senior ?management and ?data to develop ?membership and ?customer ?outreach, with ?on the needs of ?individual ?target markets.

    ?
    * ensure data ?integrity ?WEFs ?community ?engagement ?initiatives. ?
    identifies and ?documents ?communication ?policies and ?procedures. ?

    • Manages ?internal staff ?and surveys. ?
    materials, ?including ?applications, ?departments (?content ?creation, web ?oversees ?membership ?section of ?website. ?
    manages annual ?budgets. Tracks ?performance ?against budget ?monthly. ?
    * manages vendor ?motivates staff ?Bachelor?Bachelor?s degree; related field, ?experience in ?development and ?implementation ?of membership ?directors and ?senior ?management. ?
    * managing ?vendors and ?contractors. ?
    * including data ?analysis and ?marketing ?analysis. ?

    • Strong ?project ?management ?skills; at a fast pace, ?managing ?multiple ?knowledge of ?computer ?systems and ?demonstrated ?proficiency ?with MS Office (?Word, Excel, ?PowerPoint), ?business ?intelligence, ?mapping, and ?database ?management ?applications. ?manage change. ?
    * in the ?association ?membership ?field. ?
    * travel to key ?meetings. ?
    **The Water ?water quality ?public health ?As ?a global water ?water ?expertise of ?water ?value of water, ?and provide a ?platform for ?water sector ?innovation. ?
    The Water ?staff together ?
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