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International Relations Specialist
3 weeks ago
US Department of Energy - Agency Wide Washington, United States**Duties**: · **As a International Relations Specialist, you will**: · - Serve as specialist and policy advisor in support of U.S. participation in energy · - related bilateral and multilateral ministerial discussions. · - Coordinate policy positions and options with other specia ...
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Employee Relations Specialist
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RIVIDIUM Washington, United StatesRiVidium Inc. (dba TripleCyber) is seeking an Employee Relations Specialist to contribute Federal human capital guidance and best practices to inform agency accountability strategies, tactics, and tools to help agency supervisors manage their staff in ways that minimizes formal i ...
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International Relations Specialist
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US Department of Energy - Agency Wide Washington, United States**Duties**: · **As a full performance International Relations Specialist, you will**: · - Provide advice and recommendations on market opportunities, alignments, and risks for deployment of U.S. energy technologies internationally to senior office staff. · - Identify, conduct, an ...
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International Relations Specialist
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Customer Relations Specialist
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Government Relations Specialist
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Government Relations Specialist
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Government Relations Specialist
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Employee Relations Specialist
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Marketing Public Relations Specialist
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Employee Relations Specialist Ii
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Employee & Labor Relations Specialist
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Government Relations Program Specialist
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Labor Relations Specialist, Dha Task Force
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Resident Relations Specialist
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AIR Communities Centreville, United StatesOur Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to current and future residents. The Resident Relations Specialist will focus on and manage the entire resident renewa Relations, Resident, Speciali ...
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Resident Relations Specialist
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Resident Relations Specialist
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AIR Communities Centreville, United StatesJob Description · Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to current and future residents. · The Resident Relations Specialist will focus on and manage the entire resident renewal process. ...
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Donor Relations Specialist
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Donor Relations Specialist
3 weeks ago
Coptic Orphans Fairfax, United StatesDonor Relations Specialist · Purpose of the Job · The Donor Relations Specialist, is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position works ...
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Resident Relations Specialist
3 weeks ago
AIR Communities Centreville, United StatesJob Description · Job Description · Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to current and future residents. · The Resident Relations Specialist will focus on and manage the entire resid ...
Customer Relations Specialist - Waldorf, United States - Rollins
Description
** Customer Relations Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO020670 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
Our **Customer Service Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
***If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team***
**We Offer**
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Required**
High School/GED or better.
**Preferred**
Bachelors or better.
Some college or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
