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    Manager - Zonal Field Engineer - Indiana, United States - Vodafone Idea Limited

    Vodafone Idea Limited
    Vodafone Idea Limited Indiana, United States

    2 weeks ago

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    Description
    Select how often (in days) to receive an alert:
    This role will be accountable for

    analysis


    of network performance (2G/3G/4G/VoLTE ) through various KPIs, drive test results, customer feedback and initiate necessary optimization of network to achieve the best network quality and rank first in the benchmarking.

    This position is also responsible for capacity planning, re-engineering of radio database parameters to ensure optimal network quality.
    Key Result Areas/Accountabilities
    Network performance analysis through OSS/drive test data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
    Provide support to circle zonal team in all aspects of RAN network.
    Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
    Network heath check to ensure consistent performance – drive SA alarms/parameter audit.
    Timely auditing & reengineering of radio database parameters , SCFT audit & Performance monitoring of new roll out sites
    Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc.
    Analysis of customer complaints and solving them effectively
    Core Competencies, Knowledge, Experience
    In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
    Hands on experience to use optimization tools
    Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
    Very good cross functional co-ordination and driving skills
    Customer centric, Innovative , Ambitious and competitive & task oriented
    Must have technical / professional qualifications
    B-Tech Electronics and Telecommunications with 4+ years of experience
    Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

    #J-18808-Ljbffr
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