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Field Service Engineer - Greensburg, United States - Hitachi Energy
Description
General Information:
You will provide technical support for High Voltage equipment within the US. Reporting to the Local Service Manager.
Your hands-on experience and knowledge of customer needs will help you build strong customer relationships and identify new business opportunities.
Your Responsibilities:
Delivering outstanding and professional services, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, overhauls, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.
Exceeding customer expectations by understanding and anticipating current and potential needs.
Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners.
Coordinating logistics of resources and spare parts for all site Service jobs.
Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across HITACHI ENERGY.
Suggesting product and process improvements within the business to enhance operations and customer service.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
Candidates must have a STRONG mechanical and electrical aptitudes.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
A trade education and experience such as Industrial Mechanic and Electrical trade backgrounds would be an asset.
A college or university diploma/degree in a technical field (electrical engineering or technologist, mechanical engineering, or technologist) would be an asset
More than 5 to 7 years of experience in technical field service work, working as field service engineer with power / mechanical equipment or construction.
Sound knowledge of and hands-on experience in substation construction, servicing, maintaining, commissioning, repairing high voltage equipment up to 800kV, power system equipment, GCB, DTB, LTB, GIS, SF6 gas handling, Point on Wave strongly recommended.
Strong knowledge of electrical testing, CB timing, CT testing, PF, ductor, Megger, DRM.Must have good computer skills with MS suite of tools as well as good general computer skills.
Current driver's license valid in the US and ability to work in the US.
Ability to travel to US and other locations, Canada, Mexico.
A collaborative, solutions-oriented approach, and strong communication skills.
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