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    Field Services/IT Engineer, Indiana - zeroG - AI in Aviation

    zeroG - AI in Aviation
    zeroG - AI in Aviation Indiana, United States

    1 week ago

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    Description
    Field Services/IT Engineer, Indiana /West Michigan

    Vision RT is a rapidly expanding MedTech company at the forefront of transforming radiation therapy.

    We are the inventors of Surface Guided Radiation Therapy (SGRT), which harnesses advanced 3D camera systems and sophisticated AI, Computer Vision, and Machine Learning software.

    Our mission is to enhance the safety, precision, and comfort of radiation therapy for patients. Notably, our innovative solutions are deployed across all 15 of the prestigious "Best Hospitals for Cancer," as recognized by US News & World Report

    Company video:


    With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company Demant A/S, one of the largest healthcare companies in the world.

    The role
    We have an exciting opportunity for a proactive customer-focused

    Field Service Engineer

    to join our team

    .

    As a Field Service Engineer, you will be responsible for providing first-class service to our customers in Indiana/West Michigan. This position is a field role and you will be

    travelling 70-80% of the time


    to different hospitals in the state, you also may be required to travel all over the US to cover PTO and also events and trade shows.

    Key Responsibilities will include

    Install, support, and maintain VisionRT product range
    Performsite surveys ensuringall aspects of installation requirements are met in line with Vision RT processes and procedures
    Provide reactive breakdown support (remoteand on site)
    Provide planned maintenance/ upgradesupport (remoteand on site)
    Plan and perform installations in line with Vision RT installation processes & procedures
    Liaise with customers and our installers
    Travelling to different hospitals throughout Indiana/West Michigan and occasionally other states throughout the US (i.e California, Texas, Florida, New York, etc)
    Field Engineer with Strong IT background
    Supporting Microsoft environment workstations
    Device networking and database troubleshooting
    Excellent PC Hardware diagnostic skills & experience - including component replacement.
    Experience and background knowledge of firewalls and configuration.
    Ability to install systems, software and hardware using hand tools, at customer sites.
    Ability to read and work with technical drawings and architects' drawings
    Ability to work independently and part of a cross-functional teams.
    Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
    Comfortable interfacing with clients and other stakeholders at all levels of their organization
    Supporting external and internal customers in the Field Service Engineers territory
    Results orientated with a "Can Do" attitude and clear enthusiasm for excelling in customer satisfaction
    A+ and Microsoft certifications a plus
    SQL knowledge is preferred
    Medical Devices, ideally Medical Imaging or Radiotherapy

    Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.

    #J-18808-Ljbffr
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