Technical Service Engineer - Indiana, United States - Ravago Greece Group

Description

Technical Service Engineer - Central US Region

Virtual
Job Description

Posted Friday, January 12, 2024 at 5:00 AM

PURPOSE OF ROLE:

The Central Region Technical Service Engineer role is to assist customers (OEM's, plastic processors, and captive molders) & the CPA Central Region Commercial Team with plastic resin selection, processing, and datasheet management.

The Central Region includes Wisconsin, Illinois, Indiana, Michigan, western Kentucky, and all of Canada.
Candidate should live within the Central Region geography.

ESSENTIAL FUNCTIONS:

Work closely in a team environment with the CPA Central Region Commercial Organization with resin selection, performance data, and processing.

Provide technical assistance to targeted customers with material selection, product development, and processing.

Approach the sales & development process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills.

Work with the Application Development Team on prospecting new customers and new markets.
Be a positive influence on the entire CPA Commercial Organization
Manage and execute all third-party testing for the Commercial Tech Team
Create and maintain CRM data and sales statistics as required.
Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met.
Proven ability to interact effectively at all levels of the customer and with all the customers functional groups.
KNOWLEDGE / QUALIFICATIONS / SKILLS / EXPERIENCE
Complex thinking skills in translating customer needs into solutions.
Technical aptitude and problem-solving skills
Professional presence, including excellent verbal and written communication and presentation skills.
Broad knowledge of solutions, materials, and processing. Self-motivated and able to work autonomously on a day-to-day basis.
Team player.
Good interpersonal and communication skills.
Strong organizational skills required.
Minimal training and oversight required.
Strong computer skills, proficiency with PowerPoint MS Word & Excel and Outlook.
Degree from an accredited college or university required: technical discipline preferred (plastic engineering, polymer engineering or chemical engineering).
Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore must be adaptable to.

Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

Physical Requirements / Demands:

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.

While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time.

NOTICE TO APPLICANTS :
Ravago Americas is an equal employment opportunity employer.

We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status.

We assure you that your opportunity for employment with this employer depends solely upon your qualifications.
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