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    Client Service Representative - Park City, United States - Beale's Best LLC

    Beale's Best LLC
    Beale's Best LLC Park City, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Job Duties Client Service Representative

    Our expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary Specialists

    • Enthusiasm is the key to this position
    • Deep desire to coordinate and achieve Client satisfaction
    • Desire to maintain smooth communication between client and clinician for seamless transactions
    • Caring instinct with client and patient as central priority-innate emotional intelligence
    • Desire to master skills related to communication and logical problem solving
    • Answer incoming client communications (phone, email, text)
    • Greeting clients and guiding clients to exam rooms
    • Schedule appointments
    • Coordinate and document doctors' schedules on EZ VET
    • Facilitate communications between client and clinicians
    • Facilitate conversations regarding estimates and invoices
    • Processing payments and deposits for procedures
    • Facilitate intake of patients on surgical day with help of nurses
      1. Coordinate and procure signatures for intake and release paperwork
    • Facilitate inputting of surgical charges and creating discharge instructions for surgical patients
    • Coordinate and facilitate patient discharges post operatively
    • Facilitate prescriptions and refills
    • Facilitate follow up communications and post-operative clinician client communications
    • Schedule follow up visits for patients


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