- Park City, UTPosition TypeFull TimeEducation LevelHigh SchoolJob CategoryHospitality
- HotelDescriptionInterested in a workplace that values your contributions? Are you looking for a job that comes with travel benefits? Do you have skills in customer service you're looking to use and grow?LaTour Hotels and Resorts (LHR) is hiring for Guest Services/Housekeeping at our Park Plaza Resort in Park City, UTAs a company, we pride ourselves in building our employees' skills in the workplace and promoting from within.
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Patient Service Representative
2 weeks ago
Intermountain Health Park City, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. · Job Essentials · Uses available tools to complete timely and quality submission ...
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Client Service Representative
4 weeks ago
Beale's Best LLC Park City, United StatesJob Description · Job DescriptionJob Duties Client Service Representative · Our expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary Specialists · Enthusiasm is the key to this position · Deep desire to coordinate and achieve Cli ...
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Guest Services Representative
3 weeks ago
Westgate Resorts Park City, United States**Guest Services Representative - Bellperson** · 3000 Canyons Resort Dr, Park City, UT · Full-time · **Company Description** · **ABOUT WESTGATE RESORTS** · Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-cov ...
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Client Service Representative
3 weeks ago
Beale's Best LLC Park City, United StatesJob Description · Job Description · Job Duties Client Service Representative · Our expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary Specialists · Enthusiasm is the key to this position · Deep desire to coordinate and achie ...
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Patient Service Representative
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Intermountain Healthcare Park City, United StatesJob Description: · No Summary Available · Job Essentials · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relation ...
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patient service representative
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Intermountain Healthcare Park City, UT , USA, United StatesJob Description: · * Wasatch Back Float Pool* · Shift Details: · * The Wasatch Back float pool provides coverage for clinics that may open as early as 6:30 AM and stay open as late as 7 PM Monday thru Friday. We also support the InstaCares which are typically open 7 days a week a ...
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Customer Service Representative
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Justin Englebright - State Farm Agent Park City, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
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Guest Service Representative
2 days ago
Marriott International, Inc Park City, United StatesJob Description · Additional Information Seasonal · Job Number · Job Category Rooms & Guest Services Operations · Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? ...
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Guest Service Representative
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Marriott Park City, United StatesMarriott Hotels Deer Valley Drive East [Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. They are offering th ...
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Guest Service Representative
2 days ago
Marriott International, Inc Park City, United StatesAdditional Information · Seasonal · Job Number · Job Category · Rooms & Guest Services Operations · Location · The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · P ...
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Guest Services Representative
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Patient Service Representative
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Intermountain Healthcare Park City, United StatesJob Description: · * Wasatch Back Float Pool* · Shift Details: · * The Wasatch Back float pool provides coverage for clinics that may open as early as 6:30 AM and stay open as late as 7 PM Monday thru Friday. We also support the InstaCares which are typically open 7 days a week a ...
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Patient Service Representative
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Intermountain Health Park City, United StatesJob Description: · Wasatch Back Float Pool · Shift Details: · The Wasatch Back float pool provides coverage for clinics that may open as early as 6:30 AM and stay open as late as 7 PM Monday thru Friday. We also support the InstaCares which are typically open 7 days a week and ho ...
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Guest Services Representative
4 weeks ago
LaTour Hotels & Resorts, Inc. Park City, United StatesThe Guest Service Representative/ Housekeeping Hybrid (GSRHH) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that the Guest Service, Housekeeper, R ...
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Patient Service Representative
2 weeks ago
Intermountain Healthcare Park City, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. · Job Essentials · 1. Uses available tools to complete timely and quality submiss ...
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Patient Service Representative
2 weeks ago
Intermountain Healthcare Park City, United StatesJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Job Essentials1. Uses available tools to complete timely and quality submission of bills ...
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Guest Services Representative
4 weeks ago
Zealandia Holding Co. Park City, United StatesJob Details · Job Location · Park Plaza Resort - Park City, UT · Position Type · Full Time · Education Level · High School · Job Category · Hospitality - Hotel · Description · Interested in a workplace that values your contributions? Are you looking for a job that comes ...
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Customer Service Representative
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Horizon Innovations West Mountain, United States"To strengthen our team at our location in Osnabrück, we are looking for an outside sales representative (m/f/d) for infrastructure at West Mountain. · Prowind GmbH · As a privately owned company, Prowind has been specializing in the national and international development of rene ...
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Guest Services Representative
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Zermatt Resort Midway, United StatesJob Description · Job DescriptionThere is the "What" we do, the "How" we do it, but more importantly, there is the "Why" we do it. Do you know your "WHY"? Apply today to join Zermatt Utah & be a part of a team that is making a difference · Are you friendly? Do you enjoy working w ...
Guest Services Representative - Park City, United States - Zealandia Holding Co.
Description
Job DetailsJob LocationPark Plaza ResortAs an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.
We offer membership to our travel club as a benefit to every employee after their first few months.This includes:
Access to deeply discounted stays at our resortsAccess to discounted stays at partner resorts and hotelsDiscounts on other travel-related expenses like airfare, car rental and more.
Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k), and moreA role in Guest Services and Housekeeping is a great way to get started with LHR.
In this role you'll be working face to face with our guests to establish a positive rapport and provide excellent guest services from the first greeting through check-out.
It is essential that we make guests feel welcome, that their needs are met and that any questions/problems are resolved efficiently and appropriately.
This position is vital to our operations and serves as the foundation for providing the best hospitality LHR can offer at each of it's locations.
POSITION SUMMARYThe Guest Service Representative/ Housekeeping Hybrid (GSRHH) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out.
This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.
The Housekeeper Role will include baseline services of cleaning as well as more broad-based tasks of inventories, process improvement and developing training materials to improve product consistency.
Cleans rooms consistent with LHR standards and interacts with guests in a manner that promotes a positive impression of the staff and property.
TESSENTIAL FUNCTIONSThe GSR:
Greets guests warmly and efficiently facilitates their check-in and check-out process.
Ensures that welcome and departure calls are being placed in accordance with company standards.
Anticipates guests' needs and resolves their questions/problems or refers them to the appropriate person for resolution.
Consistently answers all phone calls, voicemails, and emails in a positive and efficient manner.
Completes the shift checklists accurately and submits them to the General Manager (GM) or places them in the GM mailbox by the end of their shift.
Communicates often with housekeeping, kitchen, and maintenance staff on the status of all rooms and guests needs.Reviews the communication log daily for pass-along information from previous shifts to ensure seamless service for maximum guest satisfaction.
Counts and verifies that the cash drawer is at the correct denomination and immediately reports any discrepancies to the GM.Maintains a neat, clean, and organized environment.
The Housekeeper:
Will provide inventories and learn and retain understanding of the Cost of Stay (COS) within the fiscal budget of the resort.
Will provide insight into process improvements that will reduce the COS.Maintains and cleans rooms, including all common areas, in accordance with our brand standards.
Utilizes the approved checklist to inspect, clean, and secure the facilities.Replenishes guest rooms with amenities, supplies, linens, and terry in accordance to our standards.
Inspects rooms for repairs and reports needs to Maintenance, Management, or Front Desk accordingly.
Communicates often with Front Desk and Maintenance on status of rooms, need for repairs and early and late check in/outs.
Helps co-workers with their job duties as part of the housekeeping team.QualificationsPOSITION QUALIFICATIONS/REQUIREMENTSEducation/CredentialsThis position requires a high school diploma or GED and a strong intent on developing professionally within the Hospitality Profession.
Active participation in a college degree program preferred.ExperienceCustomer Service experience is preferred, but not required.
LHR's Core CompetenciesAccountability:
Ability to accept responsibility and account for his/her actions
Adaptability:
Ability to adapt to change in the workplace
Customer oriented:
Ability to take care of the customers' needs while following company procedures
Enthusiastic:
Ability to bring energy to the performance of a task
Ethical:
Ability to demonstrate conduct conforming to a set of values and accepted standards
Honesty/Integrity:
Ability to be truthful and be seen as credible in the workplace
Interpersonal:
Ability to get along well with a variety of personalities and individuals
Responsible:
Ability to be held accountable or answerable for one's conduct
Safety awareness:
Ability to identify and correct conditions that affect employee safety
Tolerance:
Ability to work successfully with a variety of people without making judgments
Knowledge & SkillsAccuracy:
Ability to perform all duties accurately and thoroughly
Oral Communication:
Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests
Detail Oriented:
Ability to pay attention to the minute details of every task
Organization:
Posses the trait of being organized and methodically performs each task
Friendliness:
Ability to exhibit an enthusiastic demeanor towards all guests.
Other RequirementsBilingual/Spanish Speaking PreferredPHYSICAL REQUIREMENTSN (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time hrs./day)F (Frequently) Occupation requires this activity from 33% - 66% of the time hrs./day)C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)Physical DemandsLift/CarryStandCWalkCSitOHandling / FingeringCReach OutwardCReach Above ShoulderOClimbOCrawlOSquat or KneelOBendC10 lbs.
or lessO11-20 lbs.O21-50 lbs.
O51-100 lbs.
NOver 100 lbs.
NPush/Pull12 lbs. or lessO13-25 lbs.
O26-40 lbs.
O41-100 lbs.
NWORK ENVIRONMENTThe GSR/ Housekeeper works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.
