Patient Service Representative - Park City, United States - Intermountain Health

Intermountain Health Park City, United States

3 weeks ago

Description

Job Description:

This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.

Job Essentials

Uses available tools to complete timely and quality submission of bills and follows-up on patient accounts to ensure the prompt and accurate receipt of payments.
Uses appropriate follow-up methods and contacts in working with various payer types to ensure timely billing and claim resolution.
Performs account analysis for claim acceptance, rejection, or denials to ensure proper payments are received and ensures all account demographics including payer information is accurate and up to date.
Satisfies all Intermountain requirements regarding procedural, operational and compliance training and updates.
Maintains expected productivity and quality standards including working all daily, weekly and monthly reports timely and accurately.
Makes appropriate corrections to accounts during the collection cycle.
Communicates effectively and professionally with all internal and external entities. Provides courteous and professional service to all Intermountain patients, affiliates, providers, administrators, employees, co-workers, insurance representatives, vendor representatives, attorneys and other stake holders.

Minimum Qualifications

Two years of customer service experience.

and -

Keyboarding experience.

and -

Demonstrated good interpersonal, written, and verbal communication skills.

Preferred Qualifications

Experience in professional office setting.

and -

Billing or collections experience.

Physical Requirements:

Interact with others requiring the employee to communicate information.

and -

Operate computers and other office equipment requiring the ability to move fingers and hands.

and -

See and read computer monitors and documents.

and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

05/07/2024

Location:

Intermountain Health Park City Hospital

Work City:

Park City

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$ $22.32

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers ) , and for our Colorado, Montana, and Kansas based caregivers ) ; and our commitment to diversity, equity, and inclusion ) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here ) .

Sign up for job alerts Click 'sign in' at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact or email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

Learn more about diversity at Intermountain, here. )

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. )

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team

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