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    Client Service Representative - Park City, United States - Beale's Best LLC

    Beale's Best LLC
    Beale's Best LLC Park City, United States

    2 weeks ago

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    Description
    Job Description

    Job Description

    Job Duties Client Service Representative

    Our expectation is for a client Service representative is to be the joyful face of the Bark City Veterinary Specialists
    Enthusiasm is the key to this position
    Deep desire to coordinate and achieve Client satisfaction
    Desire to maintain smooth communication between client and clinician for seamless transactions
    Caring instinct with client and patient as central priority-innate emotional intelligence
    Desire to master skills related to communication and logical problem solving

    Answer incoming client communications (phone, email, text)
    Greeting clients and guiding clients to exam rooms
    Schedule appointments
    Coordinate and document doctors' schedules on EZ VET
    Facilitate communications between client and clinicians
    Facilitate conversations regarding estimates and invoices
    Processing payments and deposits for procedures
    Facilitate intake of patients on surgical day with help of nurses

    Coordinate and procure signatures for intake and release paperwork

    Facilitate inputting of surgical charges and creating discharge instructions for surgical patients
    Coordinate and facilitate patient discharges post operatively
    Facilitate prescriptions and refills
    Facilitate follow up communications and post-operative clinician client communications
    Schedule follow up visits for patients

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