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Client Service Representative - Park City, United States - VCA Animal Hospitals
Description
Job Description
VCA Powder Paws Animal Hospital is a five doctor practice. We will shortly be joined by a sixth doctor and will be expanding the clinic this year
We are seeking an experienced Client Service Representative to join our team, in beautiful Park City, Utah. Our clinic is located just 11 minutes from the mouth of Parley's Canyon.
At VCA Powder Paws Animal Hospital, we take our mission statement
your pets health is our top priority and excellent service is our goal
very seriously. With every opportunity, we aim to exceed each pet owners expectations.
Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
Customer service functions, including:
greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.
We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k),
generous personal pet care discounts , and more
Pay - $16.00-$18.00
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
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