Baseball Operations Coordinator - Aberdeen, United States - Ripken Baseball

Ripken Baseball Aberdeen, United States

5 days ago

Description

Job Description

Summary

As a successful Baseball Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Aberdeen, MD. The position will play an integral role in scheduling for all core lines of programming, operations of tournaments, assisting in oversight of part-time operations staff, weekend sales, along with a wide variety of related duties and activities. This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to ensure our tournaments exceed expectations.

Responsibilities

As our Operations Coordinator, you will:

Execute all customer care and related communication for registered teams
Oversee the process of collecting necessary items from customers prior to event (and review to ensure completeness and accuracy) for tournament teams – leveraging the online registration platform for maximum efficiency
Invoice and collect payment from customers as necessary
Execute pre-event communication
Monitor and evaluate all schedule requests made by teams for tournaments
Produce tournament schedules for approval by the Operations Manager
Serve as on-site supervisor for weekend tournaments
Oversee facility First Aid operations in terms of inventory and staffing levels
Closely monitor all baseball operations related inventory
Work closely with umpire assigners on related tournament needs and scheduling
Assist in weekend tournament sales efforts under the General Manager
Assist as camps and clinics instructor and coordinator as necessary
Ensure that sponsorship activities related to tournament play are executed
Assist in facilities operations, food and beverage, retail operations as needed

Qualifications

We require:

Bachelor's Degree
1-2 years of experience working in sports business/operations or related field
Solid understanding of youth baseball and tournament operations
Strong written and oral communication skills
Strong interpersonal skills
Positive approach to learning
Strong work ethic
Good planning, directing, and organizational skills
Excellent customer service orientation to respond to needs of parents or coaches
Ability to work in a team environment
Ability to supervise others
Ability to work long extended hours and weekend/holidays as needed

We prefer:

Bachelor's degree in sports- or business-related field such as Sports Marketing, Management, or Instruction
Former collegiate or professional baseball and/or softball experience
Proven track record of leadership in a professional environment
Sound knowledge of the game of baseball/softball and tournament operations
Willingness to take on special projects and roles based on the needs of the company

Special Physical Requirements/Working Conditions

Routinely required to work extended hours as dictated by business needs
Physical ability to accomplish all tasks
Routinely lift or move up to 50 pounds at least 20% of the time
Routinely exposed to extreme hot/cold weather conditions, and dust/particles

#LI-MR1

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