- Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
- Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
- Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
- Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
- Log outgoing and incoming items as required and review for accuracy/completeness
- Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
- Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
- Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
- May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
- Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
- Performs other administrative duties from inserting, copying and photocopying to faxing as needed
- Set up and maintain client's kitchen areas and conference rooms, order food and make coffee
- Provide reception work such as answering telephones, taking messages and greeting visitors
- Move boxes, supplies or furniture; replace light bulbs
- Document scanning
- Prepare outgoing items for shipping
- Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
- Additional duties as assigned
-
Guest Service Representative
1 week ago
Marriott International, Inc Washington, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · ...
-
Client Service Representative
3 weeks ago
Ultimate Charities Inc. Alexandria, United StatesWe are a company that collaborates with charitable organizations to make a positive impact in the community. Currently, we are seeking a dedicated and enthusiastic Client Service Representative to join our growing team. The primary focus of this role will be to serve as the first ...
-
Customer Service Representative
2 weeks ago
HVAC & Plumbing Unlimited Alexandria, United States**$1,000 SIGN-ON BONUS FOR QUALIFIED APPLICANTS, AFTER 90 DAYS ON THE JOB** · We are **HVAC & Plumbing Unlimited**. Our team has been proudly offering top-rated residential and commercial heating, cooling, and plumbing services throughout Northern Virginia since 2006. Our company ...
-
Member Service Representative
2 weeks ago
CommonWealth One Federal Credit Union Alexandria, United States**Position Summary** · The Member Service Representative delivers exceptional member service and will perform a variety of sales and service functions such as providing information on all credit union services, processing transactions, and effectively engaging members in consulta ...
-
Customer Service Representative
2 weeks ago
Distribution International Alexandria, United States**Job Description**: · Objective · Essential Job Functions- · - Receive and process sales calls, quote requests, and product orders through delivery- Take ownership of customer relationships and upsell products- Quote, follow-up, and track lost sales reports, and expedite all cus ...
-
Customer Service Representative
1 week ago
Encore Vet Group Alexandria, United StatesWe have an exciting opportunity at **Hollin Hall Animal Hospital** We're looking to add a _full-time _experienced **Customer Service Representative** to our talented team · **Why choose Hollin Hall Animal Hospital?** · We are your neighborhood veterinary hospital Hollin Hall Anim ...
-
Member Services Representative
7 hours ago
American Counseling Association Alexandria, United States: · The American Counseling Association (ACA) is the world's largest organization representing professional counselors in various practice settings. · Our vision: We are the preeminent advocate and resource for professional counselors and their clients in a world where everyone h ...
-
Customer Service Representative
2 weeks ago
Corner Home Medical Alexandria, United StatesCorner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. · Do you love working with people? We are in the business of helping and assisting peopl ...
-
Customer Service Representative
7 hours ago
Sharon Eddy - State Farm Agent Alexandria, United States**ROLE DESCRIPTION**: · As a part time (mornings) Customer Service Representative - State Farm Agent Team Member with Sharon Eddy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your atte ...
-
Customer Service Representative
5 days ago
Caliber Collision Alexandria, United States**BENEFITS OF JOINING CALIBER** · - ** Benefits from day one**: Immediately eligible for medical, dental and vision · - ** Industry Comparable Pay** Paid weekly and eligible for overtime · - ** Paid Vacation & Holidays** Begin accruing day 1 · - ** Career growth opportunities** W ...
-
Guest Services Representative
5 days ago
Balian Springs Alexandria, United StatesBalian Springs is a brand new social wellness club in Northern, VA. We provide amenities to satisfy all aspects of personal well being, mental, physical and social lifestyles. Balian Springs introduces the first ever, daily membership based social club set in an extensive facilit ...
-
Patient Service Representative
6 days ago
Tele Crnr Fam Med PC Alexandria, United StatesTasks included, not limited to: · 1. Greet all patients and customers in a professional manner; · 2. Obtain current patient demographic information and health insurance information; · 3. Investigate insurance website for patient benefits eligibility; · 4. Collect financial respon ...
-
Customer Service Representative
7 hours ago
Planet Fitness Alexandria, United States**Essential Duties and Responsibilities** · - Greet members, prospective members, and guests, providing exceptional customer service. · - Handle all front desk-related activities, including:Answer phones in a friendly manner and assist callers with various questions. · Check memb ...
-
Outbound Customer Service Representative
3 weeks ago
ELPP DBA CYPRUS AIR HVAC Alexandria, United StatesJob Summary: · We are seeking an Outbound Customer Service Representative to join our team. As an Outbound Customer Service Representative, you will be responsible for making outbound calls to customers, providing exceptional customer service, and promoting our products and servi ...
-
F/t Customer Service Representative
2 weeks ago
Player One Marketing Alexandria, United States_**IMMEDIATE LEVEL-UP ALERT**_ · Our company focuses on representing both local and national organizations. As a Customer Service Representative, you will play a pivotal role in engaging with our community, addressing inquiries, and navigating challenges with a solution-oriented ...
-
Customer Service Representative
6 days ago
Ernst & Young Washington, United StatesJob Description · Customer Service Representative · En EY, tendrás la oportunidad de construir una carrera tan única como tú, con alcance global, apoyo, una cultura de inclusión y tecnología para convertirte en la mejor versión de ti. Contamos con tu talento y perspectiva para qu ...
-
Customer Service Representative
2 weeks ago
The Boxery North Arlington, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Client Service Representative
1 week ago
Ultimate Charities Inc. Arlington, United StatesWe collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Client Service Representative to join our expanding team. The Client Service Representative will be the Fundraising and Mark ...
-
Customer Service Representative
2 weeks ago
Infinite Icons Washington, United States**Infinite Icons **is looking for a full-time ambitious and confident Customer Service Representative to join our astounding Customer Service Department. We are a local essential business focused on customer service, sales, and client relations. This strategy has played a critica ...
-
Patient Services Representative
2 weeks ago
myOrthos Arlington, United StatesThe Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is ru ...
Office Service Representative II - Alexandria, United States - Canon USA & Affiliates
Description
Overview
Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages.
Responsibilities
CUSTOMER SERVICE
High school Diploma or equivalent
2-5 years' experience working in a mailroom or professional office environment
Knowledge of metering, weighting, logging and other shipping procedures
Proficiency in computer skills preferred
Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
Excellent customer service, professional attitude and appearance are a must
Ability to work overtime & meet deadlines
PHYSICAL DEMANDS
Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking.
May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
May occasionally lift up to 50 lbs
Frequent use of hand and foot controls
May occasionally need to climb stairs
What We Offer:
Competitive pay & benefits
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide
Come Join Our Team
Job Locations US-VA-ALEXANDRIA
Posted Date 1 month ago (4/9/2024 10:36 AM)
Requisition ID # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time