Customer Service Representative - Washington, United States - Infinite Icons

Infinite Icons

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Infinite Icons is looking for a full-time ambitious and confident Customer Service Representative to join our astounding Customer Service Department. We are a local essential business focused on customer service, sales, and client relations. This strategy has played a critical role in the massive growth we have encountered over the past year to become a leading local business consulting firm. We are forming a team of Customer Service-minded individuals who are self-motivated, accountable, and engaged in professional and personal growth.

First and foremost, our mission is to provide the best experience to both our customers AND our Customer Service Representatives.

We do this by constructing an exceptional customer experience and staying true to four core values; teamwork, dedication, professional development, and sparking joy and happiness across our Customer Service Representatives and our customers.

These are the values that define who we are, and which have empowered our monstrous growth. Join us as we redefine the customer service and sales industry

Responsibilities As A Customer Service Representative:

Confer with customers to provide information about products or services, deals or sales promotions, take or enter orders, or obtain confidential customer information
Attract potential new customers by answering product questions and exceeding customer needs to assure customer satisfaction
Maintain a high level of professionalism and develop a positive rapport with each and every customer
Work with our Customer Service, Sales, and Management staff to stay updated on the latest and greatest products, services, and sales promotions our clients have to offer
Contribute feedback and ideas to Management in order to improve procedures, increase client satisfaction, and enhance sales margins
Go the extra mile to engage customers and develop longlasting relationships to increase customer retainment

Our Customer Service Representative Position Is For You If

You have a college degree or are in the pursuit of one currently
You have previously worked as a Customer Service Representative or Sales Associate
You are comfortable frequently engaging with new people and growing your network
You have superb communication skills and a knack for leadership
You have strong moral principles, integrity, and reliability
You are driven, solutionoriented, and have a passion for delivering exemplary customer service
You are an exceptional listener and a patient problem solver
You thrive in a fastpaced teamoriented environment

What's In It For Our Customer Service Representative?