Jobs
>
Tempe

    Software Support Analyst - Tempe, United States - MRI Software

    MRI Software
    MRI Software Tempe, United States

    2 weeks ago

    Default job background
    Description

    From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

    Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

    And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.

    We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 2 days of working from home per week.

    Location: This position will be hybrid in Tempe, AZ, with a minimum of 3 days in office per week.

    The Role:

    As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible client experience every day. In this position, you will be the primary point of contact for a broad variety of clients from financial and property management institutions, assisting with a wide range of questions and issues. MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

    Skills & Other Requirements

    • Previous experience in customer service, technical support experience preferred
    • Bachelor's degree or equivalent work experience
    • Client focus and a passion for support
    • Creative and curious troubleshooter
    • Strong organization and time management skills
    • Aptitude for technology
    • Professional communication skills
    We're obsessed with making this the best job you've ever had

    We want our teams to love working here, so we've created some incredible perks for you to enjoy:
    • Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
    • Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
    • Invest in our competitive 401k plan and help set you up for your future
    • Big on family? So are we We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
    • Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of 'Flexi' time a year
    • Further your professional development and growth with our generous Tuition Reimbursement offerings
    • Enjoy the flexibility of working from anywhere in the world for 14 days out of the year
    At MRI, our company culture is more than a talking point - it's what makes us shine We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move

    MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.

    Amazing growth takes amazing employees. Are you up to the challenge?

    MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.
  • Cognizant

    Product Tech Support Analyst

    4 days ago

    Cognizant Mesa, United States

    **About Us**: · **Job Title**:Product Technical Support Analyst Lead · **Location**:Mesa, Arizona (Hybrid: 3 days in office) · **Job ID**: · **Build a Meaningful Career and Transform Healthcare with Cognizant TriZetto** · At Cognizant TriZetto, Product Support team strives to pr ...

  • Abacus

    IT Support Analyst

    1 week ago

    Abacus Tempe, United States

    Requisition Number OMF-REQ · Number of Resources 1 · Start Date 9/25/2023 · End Date 6/24/2024 · Work Location CS_Tempe AZ-4920 S Wendler D (4920 S Wendler Dr Ste 202, Tempe, AZ · Estimated Total Expense Amount Per Resource -- · Requisition Status Open · Job Description · ...

  • Riggs Companies LLC

    User Support Analyst

    3 days ago

    Riggs Companies LLC Phoenix, United States

    Riggs Companies is a trusted valley leader in commercial concrete construction. Ranked as one of the fastest growing companies in the Southwest and recognized as a Top Workplace in Arizona, Riggs offers great opportunities to its employees. · Riggs Companies is currently looking ...

  • AAM LLC

    IT Support Analyst

    2 weeks ago

    AAM LLC Tempe, United States

    Primarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the ...

  • Associated Asset Management (AAM)

    IT Support Analyst

    2 weeks ago

    Associated Asset Management (AAM) Tempe, United States

    Primarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the ...

  • AAM LLC

    IT Support Analyst

    2 weeks ago

    AAM LLC Tempe, United States

    Primarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the ...

  • TriWest Healthcare Alliance

    Tech Support Analyst

    1 week ago

    TriWest Healthcare Alliance Phoenix, United States

    **Profile**: · Veterans, Reservists, Guardsmen and military family members are encouraged to apply · We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) · **Job ...

  • Russell Tobin

    Transportation Support Analyst

    1 week ago

    Russell Tobin Tempe, United States

    Russell Tobin + Associates is currently seeking an experienced Transportation Support Analyst to support their Inbound Transportation group in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the ecommerce industry. This is a ...

  • Ampcus Incorporated

    Technical Support Analyst

    14 hours ago

    Ampcus Incorporated Tempe, United States

    Technical Support Analyst · ONSITE POSITION - Will start on the day shift, but will move to 2nd or 3rd shift at a later date. · Installs, configures, troubleshoots, and repairs Windows desktop and laptop computer systems, peripheral equipment, and production printers. Escalates u ...

  • MRI Software

    Support Analyst I

    1 week ago

    MRI Software Tempe, United States

    From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard. Alw ...

  • Edward Jones

    Senior Support Analyst

    1 week ago

    Edward Jones Tempe, United States

    Innovate here. And see your ideas come to life. · It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And ...

  • MRI

    Support Analyst I

    1 week ago

    MRI Tempe, United States

    From the day we opened our doors in 1971, · MRI Software · has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard ...

  • Edward Jones

    Senior Support Analyst

    1 week ago

    Edward Jones Tempe, United States

    Innovate here. And see your ideas come to life. · It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And ...

  • Dignity Health

    Decision Support Analyst I

    1 week ago

    Dignity Health Phoenix, United States

    **Overview** · CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one o ...

  • Banner Health

    Rn Clinical Support Analyst I

    1 week ago

    Banner Health Phoenix, United States

    **Primary City/State**: · Phoenix, Arizona · **Department Name**: · IT Clinical Care-Corp · **Work Shift**: · Day · **Job Category**: · Information Technology · **This is position is onsite at BUMC-P with the possibility of traveling to other locations in the valley. This role is ...

  • Startekk Inc

    Oracle Project Accounting Modules Support Analyst

    1 week ago

    Startekk Inc Phoenix, United States

    **Company Description** · In short, StarTekk is a global IT firm that specializes in the following: · - Outsourcing · - Consulting · - Enterprise software mobility · - Web/mobile app development · - Cloud based solutions · Integrity, courage and dependability are very important t ...

  • DirectedLINK

    IT Support Analyst

    5 days ago

    DirectedLINK Scottsdale, United States

    Job Description · Job Description · TITLE: IT SUPPORT ANALYST · DAYS/HOURS: M-F / 6AM-3PM mt · HYBRID: 3 IN / 2 OUT · TYPE: CONTRACT-TO-HIRE (6 months) · LOCATION: SCOTTSDALE, AZ · HOURLY PAY: $28-$32 · INDUSTRY: MANUFACTURING AND DISTRIBUTION · COMPANY INFO · Our client is a ...

  • DirectedLINK

    IT Support Analyst

    1 week ago

    DirectedLINK Scottsdale, United States

    Job Description · Job DescriptionTITLE: IT SUPPORT ANALYST · DAYS/HOURS: M-F / 6AM-3PM mt · HYBRID: 3 IN / 2 OUT · TYPE: CONTRACT-TO-HIRE (6 months) · LOCATION: SCOTTSDALE, AZ · HOURLY PAY: $28-$32 · INDUSTRY: MANUFACTURING AND DISTRIBUTION · COMPANY INFO · Our client is a Fo ...

  • Amazon

    Business Analyst, Account Health Support

    2 weeks ago

    Amazon Tempe, United States

    · As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform ...

  • Amazon

    Business Analyst, Account Health Support

    2 weeks ago

    Amazon Tempe, United States

    As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for g ...