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Tempe

    IT Support Analyst - Tempe, United States - Abacus

    Abacus
    Abacus Tempe, United States

    3 weeks ago

    Default job background
    Description
    Requisition Number OMF-REQ
    Number of Resources 1
    Start Date 9/25/2023
    End Date 6/24/2024
    Work Location CS_Tempe AZ-4920 S Wendler D (4920 S Wendler Dr Ste 202, Tempe, AZ
    Estimated Total Expense Amount Per Resource --
    Requisition Status Open
    Job Description
    Type of Service Corporate/Central
    Job Title IT Support Analyst
    Job Description
    OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day-online and at 1,500 branches in 44 states-to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It's all about doing the right thing-a mission that hasn't changed for more than 100 years. We are actively seeking an IT Support Analyst. The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. ... Ultimately, a good IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions
    • ONSITE required
    • Top 3 skills: Reliability - Customer Service - Technical Aptitude
    • Conversion to FTE: Possible, but can't guarantee
    Skill/Experience/Education
    Mandatory Skills Provide exceptional customer service in person, via phone and email as appropriate. Resolve help desk issues including troubleshooting hardware and software issues. Perform user administration duties.
    Desired Skills Bachelor's degree in Information Technology or Computer Science. Three years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamViewer.
    Skill Matrix
    No records found

    Travel Required No
    Overtime Exempt Non-Exempt
    Rate Type Per Hour
    Estimated Number of Regular Hours/Week 40.00
    Shift First Shift
    nticipated average OT Hours 0.00 USD
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