-
Product Tech Support Analyst
19 hours ago
Cognizant Mesa, United States**About Us**: · **Job Title**:Product Technical Support Analyst Lead · **Location**:Mesa, Arizona (Hybrid: 3 days in office) · **Job ID**: · **Build a Meaningful Career and Transform Healthcare with Cognizant TriZetto** · At Cognizant TriZetto, Product Support team strives to pr ...
-
IT Support Analyst
1 week ago
Abacus Tempe, United StatesRequisition Number OMF-REQ · Number of Resources 1 · Start Date 9/25/2023 · End Date 6/24/2024 · Work Location CS_Tempe AZ-4920 S Wendler D (4920 S Wendler Dr Ste 202, Tempe, AZ · Estimated Total Expense Amount Per Resource -- · Requisition Status Open · Job Description · ...
-
IT Support Analyst
1 week ago
AAM LLC Tempe, United StatesPrimarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the ...
-
IT Support Analyst
1 week ago
AAM LLC Tempe, United StatesPrimarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities. Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the ...
-
Tech Support Analyst
1 week ago
TriWest Healthcare Alliance Phoenix, United States**Profile**: · Veterans, Reservists, Guardsmen and military family members are encouraged to apply · We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) · **Job ...
-
Transportation Support Analyst
1 week ago
Russell Tobin Tempe, United StatesRussell Tobin + Associates is currently seeking an experienced Transportation Support Analyst to support their Inbound Transportation group in Tempe, AZ. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the ecommerce industry. This is a ...
-
Support Analyst I
3 days ago
MRI Software Tempe, United StatesFrom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard. Alw ...
-
Senior Support Analyst
3 days ago
Edward Jones Tempe, United StatesInnovate here. And see your ideas come to life. · It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And ...
-
Support Analyst I
3 days ago
MRI Tempe, United StatesFrom the day we opened our doors in 1971, · MRI Software · has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard ...
-
Decision Support Analyst I
1 week ago
Dignity Health Phoenix, United States**Overview** · CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one o ...
-
Senior Support Analyst
3 days ago
Edward Jones Tempe, United StatesInnovate here. And see your ideas come to life. · It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And ...
-
Software Support Analyst
2 weeks ago
MRI Software Tempe, United StatesFrom the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. · Work hard, play hard. Alw ...
-
Rn Clinical Support Analyst I
4 days ago
Banner Health Phoenix, United States**Primary City/State**: · Phoenix, Arizona · **Department Name**: · IT Clinical Care-Corp · **Work Shift**: · Day · **Job Category**: · Information Technology · **This is position is onsite at BUMC-P with the possibility of traveling to other locations in the valley. This role is ...
-
Startekk Inc Phoenix, United States**Company Description** · In short, StarTekk is a global IT firm that specializes in the following: · - Outsourcing · - Consulting · - Enterprise software mobility · - Web/mobile app development · - Cloud based solutions · Integrity, courage and dependability are very important t ...
-
IT Support Analyst
6 days ago
DirectedLINK Scottsdale, United StatesJob Description · Job DescriptionTITLE: IT SUPPORT ANALYST · DAYS/HOURS: M-F / 6AM-3PM mt · HYBRID: 3 IN / 2 OUT · TYPE: CONTRACT-TO-HIRE (6 months) · LOCATION: SCOTTSDALE, AZ · HOURLY PAY: $28-$32 · INDUSTRY: MANUFACTURING AND DISTRIBUTION · COMPANY INFO · Our client is a Fo ...
-
IT Support Analyst
1 day ago
DirectedLINK Scottsdale, United StatesJob Description · Job Description · TITLE: IT SUPPORT ANALYST · DAYS/HOURS: M-F / 6AM-3PM mt · HYBRID: 3 IN / 2 OUT · TYPE: CONTRACT-TO-HIRE (6 months) · LOCATION: SCOTTSDALE, AZ · HOURLY PAY: $28-$32 · INDUSTRY: MANUFACTURING AND DISTRIBUTION · COMPANY INFO · Our client is a ...
-
Business Analyst, Account Health Support
1 week ago
Amazon Tempe, United States· As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform ...
-
Business Analyst, Account Health Support
1 week ago
Amazon Tempe, United StatesAs we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for g ...
-
Service Desk Support Analyst II
3 days ago
Progilisys Solutions Tempe, United StatesJob Description · Job DescriptionThe Service Desk Support Analyst II is responsible for leading the daily operations of the service desk, helping to ensure that the service desk is consistently improving with industry best practices, and providing a customer-friendly attitude in ...
-
IT Support Analyst
6 days ago
IMS People Chandler, United StatesJob Description · Job Description · GLIDER: BOA-ProdTechSup-I-III-1 · LOCATION: · - Chandler: AZ · Job Posting Title · Global Internal Employee Technology Support Analyst 1 · Position Summary · Internal Employee Technology Support role for a global user-base. Role involves basic ...
IT Support Analyst - Tempe, United States - Associated Asset Management (AAM)
Description
Primarily responsible for supporting PCs, Printers, software, and networking technologies for AAM's corporate offices and managed communities.Configures the equipment and industry specific software to meet the needs of AAM, trains the customer on the solution, and documents the solution for ongoing support.
Position Responsibilities:
Partners with the Manager of IT Support and other team members to successfully complete hardware, software, and networking projects.
Ensure the efficiency of the company's computer systems/applications by consistently striving to improve developmental processes.
Responsible for providing technical support to contracted and non-contracted sites for desktop systems software, hardware, and network infrastructure.
Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system.
Tracking issues to resolution and updating the internal knowledge base.Escalate more involved problems to the appropriate teams.
Maintains passwords, data integrity, and file system security for the desktop environments.
Communicates technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, printers, standard desktop images, and applications.
Serves as the initial point of contact for troubleshooting all IT-related problems, including hardware/software, passwords, Citrix, mail, and printer problems.
Act as a liaison between customers and technical escalation teams.Clean, modify and repair computer hardware including monitors, keyboards, and printers
Local travel is required, must have reliable transportation.
Other related duties as directed.
Knowledge, Skills and Abilities:
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Comprehensive ability to identify problems and facilitate solutions.
Exceptional organization and tracking skills with a high attention to detail.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and company software/database systems.
Ability to interact and work positively and effectively with staff at all levels.
Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands & Work Environment:
Lifting and carrying various computer components and printers.
Sitting, standing, and bending to accommodate the installation of various computer systems.
Sitting at a computer workstation in an office setting.
Periodic travel to and from on-site communities for computer installations and set-up.
Qualifications
Education
Required
High School or better.
Preferred
Associates or better in Information Technology or related field.
Experience
Required
2 years:
2 years:
High school diploma or GED and two (2) years of experience working in an IT Help Desk and/or IT customer service environment.
#J-18808-Ljbffr