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    IT Support Analyst - Scottsdale, United States - DirectedLINK

    DirectedLINK
    DirectedLINK Scottsdale, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    TITLE:

    IT SUPPORT ANALYST
    DAYS/


    HOURS:
    M-F / 6AM-3PM mt


    HYBRID:
    3 IN / 2


    OUT

    TYPE:
    CONTRACT-TO-HIRE (6 months)


    LOCATION:
    SCOTTSDALE,

    AZ

    HOURLY PAY:
    $28-$32


    INDUSTRY:

    MANUFACTURING AND DISTRIBUTION

    COMPANY INFO
    Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry.

    • Great company culture with emphasis on collaboration and team building
    • Growth opportunity
    • Minimal outsourcing

    ROLE:
    The IT Support Analyst II is responsible for providing excellent customer service to end-users by delivering practical solutions to a wide-range of

    applications/technology

    problems and issues, and training of technology.
    REQUIRED & PREFERRED QUALIFICATIONS

    • Bachelor's Degree or equivalent work experience in a related field required
    • IT certifications or equivalent work experience preferred
    • 3+ years' experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and handheld scanners
    • 2+ years' experience supporting the following applications and technologies preferred:
    o Trend Micro Antivirus
    o Citrix
    o Active Directory
    o TCPIP, DNS, DHCP, WINS
    o VPN client configuration

    o Microsoft Exchange/Outlook:
    Creating rules

    o Microsoft Excel:
    understanding Macros and formulas
    o Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues
    o Help Desk Incident Management Software
    o SQL or Microsoft Access database

    • Remote control tools – Bomgar preferred
    • Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required
    #J-18808-Ljbffr
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