- 3+ years pf Windows desktop or service desk experience, including Dell and Lenovo laptops, HP and Datamax printers, and handheld scanners required
- 2+ years of experience supporting Citrix, Active Directory, Exchange, SQL, or MS Databases preferred
- Experience with Level I Network Protocols, including TCP/IP, DNS, DHCP, WINS, and VPN configurations required
- Use of Bomgar or other remote control tools and IT certifications or equivalent work experience preferred
- Provide Level I customer support and troubleshoot and support desktop and application technologies
- Resolve low-to-medium complex problems in a Windows-heavy environment
- Ensure all reported issues are recorded into ServiceNow and are compliant with SLAs
- Deliver practical solutions to a wide range of applications, technology problems, and issues
- Work in a collaborative environment where a passion for skilled communication is present
- Join a company culture full of empowerment, teamwork, and internal promotions
- Work for an organization that encourages leadership, communication, and relationship-building
-
Service Desk Analyst I
2 weeks ago
Irvine Technology Corporation (ITC) Scottsdale, United StatesService Desk Analyst I (Hybrid) · We have an immediate need for a contract Service Desk Analyst I to join one of the nation s largest independent automotive parts retailers. The Service Desk Analyst I delivers end-to-end support in accordance with IT service level agreements. By ...
-
Service Desk Analyst
3 weeks ago
Irvine Technology Corporation Scottsdale, United StatesPosition: Service Desk Analyst · Location: Scottsdale, AZ · Work Model: Hybrid Model (3 Onsite / 2 Remote, and Saturdays from time to time - rotational basis amongst the team) · Duration: month contract, will go longer (Contract to Perm is ideal) · Hourly Rate: 23/hr - 27/hr ( ...
-
Help Desk Analyst
3 weeks ago
Randstad Digital Scottsdale, United StatesShift is 8:00 AM - 5:00 PM Monday through Friday (additional flex hours can be added during the week to get to 40 hours) - this position is on-site all 5 days This position will be on-site in Scottsdale, AZ · Job Description · Looking for candidates with 0-2 years of technical su ...
-
Service Desk Analyst I
2 weeks ago
Irvine Technology Corporation Scottsdale, United StatesJob Description · Job DescriptionService Desk Analyst I (Hybrid) · We have an immediate need for a contract Service Desk Analyst I to join one of the nation's largest independent automotive parts retailers. The Service Desk Analyst I delivers end-to-end support in accordance with ...
-
service desk analyst
2 weeks ago
Arizona Official Website of State of Arizona Arizona, United StatesJob Summary: · Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, c ...
-
Help Desk Analyst
4 weeks ago
Mutual of America Phoenix, United StatesMutual of America Financial Group · Job Title: Help Desk Analyst · Location: Phoenix, AZ (Hybrid) · Who We Are: · At Mutual of America Financial Group, we help people build the assets they need to achieve greater financial security. Our Company is built upon a solid foundation ...
-
Service Desk Analyst
3 weeks ago
Virtual Phoenix, United StatesVaco is hiring a Service Desk Analyst to support a client as they expand their team. In this position you will provide frontline support and incident diagnosis our client applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, tri ...
-
Help Desk Analyst I
4 weeks ago
Phoenix Children's Phoenix, United States Full timePosition Summary · The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with our internal Phoenix Childrens staff. The Level I Analyst tasks entail, but are not limited to the following: sys ...
-
Deal Desk Financial Analyst
1 week ago
Insight Enterprises Arizona, United StatesRequisition Number: 95958 · Deal Desk Analyst (4-month contract) · Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supp ...
-
Service Desk Support Analyst II
3 weeks ago
Progilisys Solutions Tempe, United StatesJob Description · Job DescriptionThe Service Desk Support Analyst II is responsible for leading the daily operations of the service desk, helping to ensure that the service desk is consistently improving with industry best practices, and providing a customer-friendly attitude in ...
-
sr service desk analyst
3 weeks ago
Arizona Official Website of State of Arizona Phoenix, United StatesJob Summary: · The Sr. Service Desk Analyst is responsible for monitor trends within the team to identify, resolve issues, and suggest measures for permanent resolution. They will serve as the first escalation point for technical queries and engage in hands-on customer-facing IT ...
-
Employee Service Desk Analyst Ii
2 weeks ago
Early Warning Services Scottsdale, United StatesAt Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, PazeSM, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and pr ...
-
Service Desk Analyst
4 weeks ago
LanceSoft, Inc. Phoenix, United StatesPosition Description : · This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, pe ...
-
Help Desk Analyst
3 weeks ago
TEKsystems Phoenix, United StatesOne of our largest financial services clients is looking to bring on multiple help desk technician that are 100% work from home If you have these top skillsets below then definitely apply · WFH NOT 100% REMOTE: MUST SIT WITHIN 30 mins of WF locations in PHOENIX / DALLAS / DES MOI ...
-
Service Desk Analyst
1 day ago
TEKsystems Phoenix, United States: this role requires the candidate to have high volume call center experience within an enterprise organization. This is a heavy tier 1/tier 2 service desk role. This organization is a finance industry leader and the management team heavily invests in the growth of their help des ...
-
Help Desk Analyst
7 hours ago
Arkos Health Gilbert, United StatesJob Description · Job DescriptionSalary: · Our Organization: · Welcome to Arkos Health We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robus ...
-
Help Desk Analyst
3 weeks ago
Arkos Health Gilbert, United StatesJob Description · Job DescriptionSalary: · Our Organization: · Welcome to Arkos Health We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robus ...
-
Service Desk Support Analyst
3 weeks ago
HotFoot Recruiters Phoenix, United StatesHotFoot Recruiters has collaborated with a well-known Software Development Company in Downtown Phoenix to seek talented Temporary Service Desk Support Analysts . Your daily responsibility is to answer incoming customer service phone calls, address technical issues via email, and ...
-
Service Desk Analyst
3 weeks ago
TEKsystems Phoenix, United States:A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues fo ...
-
Service Desk Analyst
4 days ago
Universal Technical Institute Phoenix, United StatesOverview: · Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to join our team as the Service Desk Analyst · Position Overview: · ...
IT Support Desk Analyst II - Scottsdale, United States - Proven Recruiting
Description
IT Support Desk Analyst II - Scottsdale, AZ (Hybrid) - Contract-To-Hire - Up to $32hr +DOEDo you have a strong desire to deliver excellent customer service and Windows application support? Are you looking to join a well-established company impacting one of North America's largest industries? We are seeking an IT Support Desk Analyst II to analyze business problems and quickly work towards finding practical solutions - apply today to learn more
Who you are:
Compensation is determined by several factors, which may include skill set, experience level, and geographic location.
The expected range for this role is up to $32 per hour with a salary of up to $62k upon conversion to a full-time employee. Please note this range is an estimate, and actual pay may vary based on qualifications and experience.
This company is seeking an experienced IT Support Desk Analyst II, eager to hit the ground running and deliver a lasting impact. Email your resume to Sydney Shields at if you'd like to move forward within a focused and dynamic team with an established company.
Note: We actively support and promote people of various backgrounds, from race, religion, and gender to geographical areas, universities, lifestyles, and personality types. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today
#LI-SS1
#LI-Hybrid
#Dice