Jobs
>
Herndon

    Customer Success Manager - Herndon, United States - Deltek

    Deltek
    Deltek Herndon, United States

    5 days ago

    Default job background
    Description
    Deltek is looking for a highly organized and people-oriented Customer Success Manager to join our ever-growing team. Our Customer Success Team is a key component in keeping our clients happy and engaged with our dynamic offerings. If you like challenges and want a departure from a humdrum working environment this may be the right career for you
    Develop a trusted advisor relationship with customer such that all Deltek actions are closely aligned with the customer's business goals and strategy via telephone and computer sales management of existing customers for a specific territory, with emphasis on total customer coverage, customer retention, and team achievement
    Primary communicator with assigned customer base
    Prepare business reviews
    Schedule sessions (onsite vs. virtual) and confirming attendees and following up by summarizing meeting output and distribution of summary to attendees within 24 hours of the meeting
    Build the business review deck or designing the flow of the demonstration tools in collaboration with the Pod leader
    Capture the cloud consumption / usage data from Gainsight PX
    Promote upcoming product at customer events
    Track and compile customer sentiment analysis
    Collaborate cross functionally to stay informed of active Sales or Services engagement with the customers
    Understand Deltek offerings, be able to articulate their features and benefits, and provide appropriate solutions for a specific customer's need while highlighting key features and functionality allowing the customer to execute their objectives, offering solutions to critical problems for your customer's issues and needs
    Conduct on-going account reviews to communicate best practices

    Qualifications:
    2+ years of experience in sales, a customer service field, or equivalent experience
    Excellent time management and organizational skills
    Gainsight and Salesforce experience required
    Strong sales and listening skills for the purpose of obtaining the maximum information from customers, generating customer interest, and closing sales
    Strong interpersonal skills with ability to adapt to varying situations and personalities
    Self-motivated and proactive team member, who will utilize time efficiently, share knowledge, and be receptive to others' ideas
    Excellent communication skills, both oral and written, that will enable remote sale of products and services, as well as internal information-sharing
    Organizational skills and computer competency that will facilitate customer and business tracking, follow-up, and team coverage
    This position requires US Citizenship in order to support contractual requirements
    This is a Hybrid remote/in office position

    #J-18808-Ljbffr
  • Ireckonu

    Customer Success Manager

    1 day ago

    Ireckonu Washington, United States

    **Customer Success Manager, US Remote** · At Ireckonu, the Customer Success Manager is an empowered position responsible for key elements of the client relationship. This role focuses on building strong partnerships, driving value through project delivery, resulting in positive o ...

  • Hewlett Packard

    Customer Success Manager

    1 day ago

    Hewlett Packard Washington, United States

    **_Job Summary:_** · Responsible for Solution/Services Adopt, Expand, and Renewal. Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going value and outcomes management with high customer health, low churn rate and high renewal rate. Responsible f ...

  • Leap Finance

    Partner Success Manager

    1 day ago

    Leap Finance Washington, United States

    **About us**: · We are building this and this and this · In short, we are building the platform to drive global careers for millennials from emerging economies We work at the exciting intersection of the 2 hottest trends around - edtech & fintech And we love that we succeed as a ...

  • Blackpoint Cyber

    Customer Success Manager

    21 hours ago

    Blackpoint Cyber Herndon, United States

    Job ID: · Location: · RESTON, VA, US · Date Posted: · Category: · Program Management · Subcategory: · Program Mgmt · Schedule: · Full-time · Shift: · Day Job · Travel: · Yes, 25 % of the Time · Minimum Clearance Required: · None · Clearance Level Must Be Able to Obtain: ...

  • Salesforce

    Customer Success Manager

    2 days ago

    Salesforce Herndon, United States

    For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people Manager, Salesforce, Solutions ...

  • LeaseAccelerator

    Customer Success Manager

    21 hours ago

    LeaseAccelerator Reston, United States

    Job Summary · We are seeking a Client Success Manager (CSM) to joining our existing Client Success team. The selected CSM will play a vital role in ensuring the ongoing success, adoption, and engagement of our client base. The CSM will manage a portfolio of clients as their prima ...

  • Precision for Medicine

    Saas Customer Success Manager

    3 hours ago

    Precision for Medicine Bethesda, United States

    **Job Summary**: · As a Customer Success Manager with QuartzBio, you will drive customer retention and growth, support product onboarding and user adoption, serve as the voice of the customer, manage risk and opportunities/threats, use data to monitor customer engagement, and coo ...

  • Microsoft Corporation

    Customer Success Account Manager

    21 hours ago

    Microsoft Corporation Reston, United States

    We are looking to hire a Customer Success Account Manager to join Microsoft Federal. · Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, ...

  • Trellix

    Principal Customer Success Manager

    41 minutes ago

    Trellix Reston, United States

    Job Title: · Principal Customer Success Manager · Role Overview: · Principal Customer Success Manager · The Principal Success Manager is a critical role to deliver our next phase of growth in Trellix. You will · manage highly complex fortune 500 customers and are accountable ...

  • Unacast

    Client Success Manager

    5 days ago

    Unacast Ashburn, United States

    Job Description · Job DescriptionSalary: · Unacast is a global location intelligence and insights company transforming our understanding of human activity in the physical world. Using state-of-the-art machine learning and artificial intelligence, Unacast extracts valuable inform ...

  • SOSi

    Customer Success Manager

    17 hours ago

    SOSi Vienna, United States

    Overview · Customer Success Manager for Exovera will collaborate closely with platform users, customers, and potential customers to guarantee their success with our products. The Manager will ensure a seamless transition from pre-sales engagement to post-sale fulfillment. They wi ...

  • Spotless Brands LLC

    Vp Operations

    3 hours ago

    Spotless Brands LLC Herndon, United States

    **Essential Functions (Other Duties as Assigned)** · **This role will include but not be limited to delivering on financial results, fostering a sustainable culture to align with the core values of the company, and driving operational excellence within the region by developing an ...

  • ISI Enterprises

    Event and Partnership Coordinator

    1 day ago

    ISI Enterprises Herndon, United States

    Are you a meticulous planner who is super organized and loves building relationships? IsI is adding an Event & · Partnership Coordinator to the Go To Market team. The coordinator will assist Marketing with the planning and · execution of tradeshows and events along with supportin ...

  • ShorePoint

    Technical Policy Analyst

    3 hours ago

    ShorePoint Herndon, United States

    **Who we are**: · ShorePoint is a fast-growing, industry recognized, and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint sub ...

  • Unlimited Technology

    Security Service Technician

    3 hours ago

    Unlimited Technology Herndon, United States

    Come join our team At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a ...

  • Serco North America

    Customer Service Supervisor

    1 day ago

    Serco North America Herndon, United States

    Position Description: · These are temporary positions available from June through November (hurricane season) with assignments typically lasting from 3 weeks to up to 3 months. Full-time and part-time positions are available. Position is fully remote and minimum pay will be $24.7 ...

  • TLA-LLC

    Administration Technician

    3 hours ago

    TLA-LLC Herndon, United States

    TLA is looking for an Intelligence Technician Specialist to provide records archiving and records management duties. · **Primary responsibilities include but are not limited to the following**: · - Maintain accurate indices and other finding aids using the government's SMART2 aut ...

  • IBM

    Application Developer- Mainframe Modernization

    3 hours ago

    IBM Herndon, United States

    Introduction · A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. · You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companie ...

  • Bowman Consulting Group, Ltd.

    Environmental Scientist Ii

    1 day ago

    Bowman Consulting Group, Ltd. Herndon, United States

    Overview: · Bowman has an opportunity for an Environmental Scientist II to join our team in Herndon, VA or Fredericksburg, VA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a j ...

  • AMC Theatres

    Crew

    3 hours ago

    AMC Theatres Herndon, United States

    Free movies, free popcorn, flex schedules and more Deliver superior service while connecting with our guests and supporting efforts to achieve AMC's financial goals. · **Benefit Summary** · - Do you love all things movies? If so, you may be a perfect fit for our team. Build stron ...