-
Sales Manager
1 day ago
Medical Air Services Association, Inc Salt Lake City, UT, United States_This is a field-based position covering the state of Utah_ · *Are you looking for a lucrative and rewarding sales position as an independent contractor?* MASA is adding a proven consumer sales professional based in this area. Our top performers have backgrounds in many diverse i ...
-
Regional Sales Manager
4 weeks ago
Korn Ferry Salt Lake City, United StatesJob Title: Sales Manager · Reporting to: Director of Sales · Compensation: $170-180k OTE ($110-120k base) · Korn Ferry is working with a fast-growing and dynamic cloud-based payroll, HR software for businesses nationwide. Our client has over 20 years' experience optimizing HR and ...
-
Sales Account Manager
4 days ago
Titan Executive Search Salt Lake City, United StatesIncredible Opportunity Well-established LOCAL Janitorial Equipment & Supplies Provider has an immediate opening for a Sales Account Manager in the Greater Salt Lake City area · Our client is a well-established, local Janitorial Equipment & Supplies Provider for the past 40+ years ...
-
Sr Sales Manager
1 week ago
Honeywell Salt Lake City, United StatesResponsibilities · : Develop and nurture a high energy collaborative growth culture in the Branch · Weekly Orders forecasting for rolling 4 months · Provide ongoing performance management to encourage others to continuously improve · Participate in key Sales Calls with Account ...
-
Merchant Sales Manager
4 days ago
KeyBank Salt Lake City, United States Full timeLocation: · 1675 Broadway - Denver, Colorado 80202 The Merchant Sales Leader is responsible for leading a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients. Will lead the team to acquire new relationship clie ...
-
Area Sales Manager
2 weeks ago
Hankey Group Salt Lake City, United States Full timeArea Sales Manager · Salt Lake, UT | Remote · About Western Funding Inc. · Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Western Funding is a fast-grow ...
-
Local Sales Manager
1 day ago
Scripps Media, Inc. Salt Lake City, United States Full timeKSTU, The E.W. Scripps Company Ion Media/FOX station in Salt Lake City, UT is looking for a Local Sales Manager (LSM) to join our team to help support our sports initiatives as Utah NHL Team official broadcast partner. The LSM leads, coaches, mentors and collaborate with a local ...
-
Territory Sales Manager
1 week ago
CRH Salt Lake City, United StatesJob ID: 497604 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...
-
Sales Manager
3 days ago
Republic Services Salt Lake City, United StatesABOUT THE COMPANY · Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leadin ...
-
Sales Manager
2 weeks ago
Prime Machine Inc Salt Lake City, United StatesJob Description · Job DescriptionAre you ready to rev up your career in the industrial manufacturing sector? Prime Machine, the powerhouse of innovation in Salt Lake City, Utah, is on the lookout for a Sales Manager extraordinaire to join our team and take the lead in driving sal ...
-
Sales Manager
3 weeks ago
England Logistics Salt Lake City, United StatesAs a Logistics Coach for our Factoring team, you will oversee the sales growth of the team by delegating and coordinating daily activities of all members of the team. In this role you will be responsible for the coaching and mentoring of a group of Account Managers, leading the g ...
-
Sales Manager
50 minutes ago
Boise Cascade Salt Lake City, United States· Job Category: Sales & Marketing · Requisition Number: SALES004255 · Posted: June 4, 2024 · Full-Time · Salt Lake City, UT 84119, USA · Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century ...
-
Sales Manager
51 minutes ago
Medical Air Services Association Inc Salt Lake City, United States_This is a field-based position covering the state of Utah_ · Are you looking for a lucrative and rewarding sales position as an independent contractor? MASA is adding a proven consumer sales professional based in this area. Our top performers have backgrounds in many diverse in ...
-
Sales Manager
2 days ago
Medical Air Services Association Inc Salt Lake City, United States_This is a field-based position covering the state of Utah_ · *Are you looking for a lucrative and rewarding sales position as an independent contractor?* MASA is adding a proven consumer sales professional based in this area. Our top performers have backgrounds in many diverse ...
-
Regional Distribution Sales Manager
4 weeks ago
Ruhrpumpen Salt Lake City, United StatesWorking atRuhrpumpenmeans being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career · AsRegional Distribution Sales Managerat Ruhrpumpen, you will be responsible for growing distribution and OEM sale ...
-
Regional Sales Manager, Healthcare
2 days ago
Lakeshore Learning Materials Salt Lake City, United States Full timeJob Description · In a time of unprecedented expansion, we are seeking a Regional Sales Manager, Health Care to join our team. In this role, you will secure new and repeat business by building strong relationships with key customers and stakeholders. You will be visiting childre ...
-
Assistant Cheese Sales Manager
2 weeks ago
Harmons Grocery Salt Lake City, United States$ $19.71 PER HOUR · GENERAL PURPOSE: · The purpose of this position is to assist the Cheese Sales Manager with selling Harmons' specialty cheese items by giving remarkable customer service, and ensuring the department maintains quality standards and profitability. This person w ...
-
Assistant Sales Manager
2 weeks ago
Sundance Catalog Salt Lake City, United StatesJob Description · Summary · Sundance is looking for a talented and enthusiasticAssistant Sales Managerto join our team inSalt Lake City, UT.Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Founded in 1969 by Robert Redford, Su ...
-
Territory Sales Manager
16 hours ago
Cascade Windows Salt Lake City, United StatesJob Description · Job Description Job Description · Cornerstone Building Brands is seeking a Territory Sales Manager for window and door sales in the Salt Lake City, UT area. This person will effectively manage designated territory, service existing customer base, establish rel ...
-
Senior Sales Manager
2 days ago
Sightline Hospitality Salt Lake City, United StatesThe evo Campus Salt Lake City is seeking a · Senior Sales Manager. · The evo Purpose · is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand that stands at the intersection of commu ...
IS Service Manager, Sales - Salt Lake City, United States - bioMerieux Inc.
Description
IS Service Manager, Sales & ServiceLocation:
Salt Lake City, UT, United States
Position Type:
Unfixed Term
Job Function:
Information Technology
Share:
A family-owned company, bioMerieux has grown to become
a world leader in the field of in vitro diagnostics . For almost 60 years and across the world, we have imagined and developed
innovative diagnostics solutions to improve public health .
Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.
This includes our SLC site, formerly known as BioFire Diagnostics.Description
Position Summary:
The key actor of Service Management within IS, the Service Manager ensures that the Application Maintenance and Support Services are delivered to users according to the service levels' commitments.
Service Manager will also be responsible for managing application obsolescence and ensuring application security compliance.
Primary Responsibilities:
Design the service and ensure it is formalized, communicated and known : define business SLA and manage their evolution; promote usage of service to end-users and maximize usage of service features; ensure accuracy of published service catalog and referential (intranet, ticketing, etc).
Implement the service:
Follow carefully what the partners deliver; Coordinate high severity incidents resolution; Lead problems resolution; Review Root Cause Analysis (RCA) when needed.
Drive the improvement plan on existing service including cost, performance, internal customer pricing model and value, in consultation with the BusinessManages enhancement portfolio:
Review upcoming requests/projects, prioritize with Business (functional needs VS budget); Request quotations for enhancements (from AMS partner or other vendors); Manage financial envelop for enhancements.
Monitor service performance and cost:
Measure and provides reporting and metrics on performance of the service (SLA & OLA) including the usage of the service; Provides required financial reporting.
Guarantee technical and functional consistency on the service scope: Follow-up changes implementation and identify changes-related incidents and problems; Provide upstream inputs (at initiative level) to ensure that necessary prerequisites are taken into account; Identify potential risks induced by a project to decide of GO / NO GO; Escalate when necessary; Downstream: make sure prerequisites to transition from project to run are met (support organization, user training...), in alignment with project manager.
Create and share release notes for changes.Identify changes that require training for the business and coordinate with Change Management teams for implementation of training.
Identify and ensure documentation is completed on time and accurate. Coordinate with Technical Writer to complete work.
Own and direct others through SOPs and WIDs directly related to the Regional and Global Release Process.
Track and communicate to management the changes scheduled from business requests, including reporting on KPIs and change recommendations.
Coordinate changes with dependencies on multiple platforms or applications (
EPR:
CRM:
MES:
QMS, etc). Track related testing. Ensure these changes are released as procedurally required to maintain compatibility.
Ensure business process workflows involving software are maintained with any software updates or changes.
Create and manage TCAB tickets, primary representative for IS teams in TCAN meeting.
Provide excellent customer service and adhere to internal service and operational level agreements (SLA, OLA)
Prepare comprehensive technical documentation as needed (e.g. technical specifications, V&V forms, etc.)
Lead change control governance and configuration management processes as required
Identify risks to project deliverables and recommend mitigation strategy as needed.
Develop alternative solutions as required
Lead cross functional teams to ensure proper integration of business process and procedure requirements
Champion user adoption efforts related to new applications or solutions, change management processes, and support model
Lead collaboration efforts with local and global IS and business teams
Champion local strategic objectives while retaining strong global bonds
Maintain SME (subject matter expert) status for Release Management process for all platforms within their domain.
Contribute on all applicable phases (hypercare) of project and software life cycle
Participate in supplier sourcing and negotiation requirements as needed
Continually update technical knowledge and skills
Education, Skills, & Experience:
Bachelor's degree in Computer Science, Technology, or related field with 3 years of project management experience required.
ITIL process knowledge and experience in ticket tool management required, Service Now experience is a preferred
Experience with enterprise ERP (SAP) and/or CRM (Salesforce) strongly preferred.
#LI-SA2
Please be aware that recruitment related scams are on the rise.
Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information.
In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. , , , etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers siteor contact us at .
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires.
Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal.
If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at , or by dialing 711 for access to Telecommunications Relay Services (TRS).
Share:
#J-18808-Ljbffr