Jobs
>
Chicago

    Desktop Engineer - Chicago, United States - Metropolitan Water Reclamation District of Greater Chicago

    Metropolitan Water Reclamation District of Greater Chicago
    Metropolitan Water Reclamation District of Greater Chicago Chicago, United States

    3 weeks ago

    Default job background
    Description

    General Statement

    Under supervision, manages and supports desktop enterprise solutions for hardware, operating systems, patch management, anti-virus, software distribution, and mobile device management and contributes to the design and implementation of core end-user technology standards.

    Essential Job Functions

    Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.

  • Builds, packages, distributes and deploys/installs applications to desktop environments.
  • Engineers, manages and maintains portions of a large infrastructure of hardware and software (operating systems and applications) distributed over numerous user sites.
  • Under supervision, assists in the testing of software to ensure proper operation and freedom from defects.
  • Troubleshoots and resolves user applications issues; reports anticipated issues to supervisor.
  • Assists in the analysis and creation of applications deployment and management strategies for PCs, tablets and mobile devices.
  • Assists in the analysis of technology risks and security risks.
  • Manages or oversees the management of selected systems upgrades and improvements via application of patches.
  • Contributes to user accessibility, stability and security in accordance with District policy standards.
  • Contributes to core documentation, including manuals for standard operating procedures, best practices or mitigation plans.

    • Other Job Functions

  • Participates in research, evaluation and implementation of prototypes of new products and services.
  • Provides training to subordinates or users on-site.
  • Provides after hours and weekend support when required.
  • Performs other duties as assigned.

    • Environmental Conditions

    Work is performed in a typical office environment and requires the use of standard office equipment including computers.

    Desirable Knowledge, Skills and Abilities

  • Considerable knowledge of desktop operating systems, including software package development, configuration management, patch testing and networking.
  • Considerable knowledge of desktop hardware including PCs, tablets, mobile devices and thin clients.
  • Considerable knowledge of risk assessment related to technology implementation and security.
  • Skill in technical writing, documentation and script writing.
  • Active listening skills.
  • Ability to communicate effectively, orally and in writing.

    • Minimum Qualification Requirements

    Graduation from a four-year accredited college or university majoring in information technology, computer science or a closely related field and four years of professional level experience managing and/or supporting desktop enterprise solutions.

    Substitution

    Graduate study in the designated fields may be substituted for experience on a year-for-year basis to a maximum of two years. Full-time paid experience managing and/or supporting desktop enterprise solutions may be substituted for the required education on a year-for-year basis. A Microsoft MCITP, MCSE or VMware VCP certification related to desktop or client support may be substituted for one year of the required education or experience.

    Promotional Requirement

  • Two years of service with the District as a Desktop Analyst or an IT Support Coordinator; or one year of service with the District as a Computer Systems Coordinator.
  • Civil service status in one of the foregoing classifications.
  • Oak Street Health

    Manager of Desktop Engineering

    2 weeks ago

    Oak Street Health Chicago, United States

    **Company**:Oak Street Health · **Title**:Manager, Desktop Engineering · **Location**:Chicago, Remote · **Role Description**: · Oak Street Health is seeking a Desktop Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, and c ...

  • Metropolitan Water Reclamation District of Greater Chicago

    Senior Desktop Engineer

    3 weeks ago

    Metropolitan Water Reclamation District of Greater Chicago Chicago, United States

    General Statement · Under direction, plans, manages and supports all desktop enterprise solutions for hardware, operating systems, patch management, antivirus, software distribution, and mobile device management and contributes to the design and implementation of core end-user t ...

  • Diverse Lynx

    Window Desktop Engineer

    1 week ago

    Diverse Lynx Chicago, United States

    Hello, · I've a position of "Window Desktop Engineer". · Location: Chicago, IL · Job Description: · Role name: Engineer Role Description: Windows desktop Engineering Competencies: Digital : Windows Virtual Desktop, Digital : Citrix Virtual Apps & Desktops Experience (Years): 4- ...

  • 1872 Consulting

    Senior Desktop Engineer

    1 week ago

    1872 Consulting Chicago, United States

    Senior Desktop EngineerChicago (loop) or Dallas - onsite 3 days, work from home 2 days · SummaryThis is a newly created role to support our company's scaling efforts. It's critical we have the right person to establish best practices for Desktop and End User Computing Engineerin ...

  • Motion Recruitment Partners LLC

    Support Desktop Engineer

    1 hour ago

    Motion Recruitment Partners LLC Chicago, United States

    A global law firm is looking for an Support Desk engineer to work in their Chicago office, providing white glove support to attorneys, paralegals, etc. in the heart of Chicago This position is a full-time position, on-site in Chicago, and is looking for experience dealing with Wi ...

  • Chicago Housing Authority

    Desktop Engineer II

    3 weeks ago

    Chicago Housing Authority Chicago, United States

    Job Description · The Desktop Engineer level II will provide end-user guidance and problem-determination support. Handle escalated issues that Desktop Engineer Level 1 cannot resolve. Research, document, and implement fixes for known issues and new problems. Act as the primary c ...

  • AppLab Systems Inc

    Desktop support Engineer

    3 weeks ago

    AppLab Systems Inc Chicago, United States

    Hi, · Hope you are doing good... · I am · Baiju · represented to Applab Systems, and I have an excellent job opportunity for you. Please find the below job description and if you are comfortable, please reply or contact me for further discussion. · Job Title: Desktop support ...

  • Ascend Technologies

    Desktop Engineer

    2 weeks ago

    Ascend Technologies Chicago, United States

    Job Description · Job DescriptionDesktop Engineer - Onsite Support · PURPOSE: · Ascend Technologies is currently seeking a "Client On-Site Desktop Engineer" within our Managed Services practice in the Chicago office. This person will be responsible for managing users and issues o ...

  • Ascend Technologies

    Desktop Engineer

    2 weeks ago

    Ascend Technologies Chicago, United States

    Desktop Engineer - Onsite Support · PURPOSE: · Ascend Technologies is currently seeking a "Client On-Site Desktop Engineer" within our Managed Services practice in the Chicago office. This person will be responsible for managing users and issues onsite with a client in the Chic ...

  • 1872 Consulting

    Desktop Engineer

    3 weeks ago

    1872 Consulting Chicago, United States

    Desktop Engineer · Chicago, IL - 1-2 days onsite, 3-4 days work from home · Summary: · The Desktop Engineer is responsible for all components of the desktop. This includes, but is not limited to, building and supporting the workstation operating system and image, design, mainten ...

  • 1872 Consulting

    Desktop Engineer

    3 weeks ago

    1872 Consulting Chicago, United States

    Desktop Engineer · Chicago, IL - 1-2 days onsite, 3-4 days work from home · Summary: · The Desktop Engineer is responsible for all components of the desktop. This includes, but is not limited to, building and supporting the workstation operating system and image, design, main ...

  • Diverse Lynx

    desktop Engineering

    1 week ago

    Diverse Lynx Chicago, United States

    · Role name: · Engineer · Role Description: · Windows desktop Engineering · Competencies: · Digital : Windows Virtual Desktop, Digital : Citrix Virtual Apps & Desktops · Experience (Years): · 4-6 · Essential Skills: · Windows desktop Engineering · Desirable Skills: · Windows des ...

  • Bayone

    Desktop Support Engineer

    1 hour ago

    Bayone Chicago, United States

    JOB DESCRIPTION · This is what you'll do: Desktop imaging - New machine setup, PC refreshes, and Hardware replacements Provide Level 2 IT Support for all employees (onsite and remote) - Technology and Applications troubleshooting/repair/resolution for all endpoints (laptops, des ...

  • Diverse Lynx

    EUC / Desktop Engineer

    4 weeks ago

    Diverse Lynx Chicago, United States

    Responsibilities · • Developing and implementing service standards and procedures for the EUC · • Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support · • Good experience of incident resolution, request ...

  • HUB International

    Desktop Security Engineer

    3 weeks ago

    HUB International Chicago, United States

    Desktop Security Engineer · An established and growing enterprise organization is seeking an experienced and dedicated Desktop Security Engineer to join our team and take charge of ensuring the security and integrity of our systems. The ideal candidate will have a strong backgrou ...

  • Oak Street Health

    Manager of Desktop Engineering

    2 weeks ago

    Oak Street Health Chicago, United States

    Oak Street Health is seeking a Desktop Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, and continual service improvement of endpoint services. You will oversee a team of endpoint engineers s Manager, Engineer, Engineerin ...

  • Oak Street Health

    Manager of Desktop Engineering

    1 week ago

    Oak Street Health Chicago, United States

    · Company: Oak Street Health · Title: Manager, Desktop Engineering · Location: Chicago, Remote · Role Description: · Oak Street Health is seeking a Desktop Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, and continu ...

  • Oak Street Health

    Manager of Desktop Engineering

    1 week ago

    Oak Street Health Chicago, United States

    · Company: · Oak Street Health · Title: · Manager, Desktop Engineering · Location: · Chicago, Remote · Role Description: · Oak Street Health is seeking a Desktop Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, an ...

  • Oak Street Health

    Manager of Desktop Engineering

    1 week ago

    Oak Street Health Chicago, United States

    Company: · Oak Street Health · Title: · Manager, Desktop Engineering · Location: · Chicago, Remote · Role Description: · Oak Street Health is seeking a Desktop Engineering Manager, to support day-to-day operations including scheduling, hiring, performance monitoring, and conti ...

  • Chicago Housing Authority

    Desktop Engineer II

    3 weeks ago

    Chicago Housing Authority Chicago, United States

    Job Description · The Desktop Engineer level II will provide end-user guidance and problem-determination support. Handle escalated issues that Desktop Engineer Level 1 cannot resolve. Research, document, and implement fixes for known issues and new problems. Act as the primary c ...