Jobs
>
Murrieta

    Call Center Representative - Murrieta, United States - MD EyeCare Services Corporate

    MD EyeCare Services Corporate
    MD EyeCare Services Corporate Murrieta, United States

    3 weeks ago

    Default job background
    Description

    Inland Eye Specialists is searching for an experienced, energetic, bi-lingual Call Center Representative for our offices in Murrieta, Ca. - No late nights, No Sunday hours, no major holidays, a robust benefits package and a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities

    This position is will transition to remote after approximately 3 months of in office training.

    This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision. We are professionals committed to providing the most comprehensive eye care available in a respectful and compassionate atmosphere. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

    All of us at Inland Eye Specialists are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn't speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at

    The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.

    • Answer a high volume of incoming calls for 6 practice offices professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information
    • Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately
    • Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients
    • Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date
    • Follow established call center protocols and procedures to maintain the highest quality standards in patient care
    • Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment
    • Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance
    • High school diploma or equivalent; additional education is a plus
    • Bi-lingual Spanish English is highly preferred
    • Previous experience in customer service or call center roles is preferred but not required
    • Knowledge of medical and vision insurance preferred
    • Experience with EMR/EHR and EPM, NextGen is preferred but not required
    • Excellent verbal and written communication skills
    • Strong problem-solving abilities and the ability to remain calm under pressure
    • Adaptability and a willingness to learn and grow within the organization

    In Turn We Will Provide:

    • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
    • Company paid life insurance
    • Paid holidays and generous paid time off
    • Paid parking where applicable
    • Team oriented working environment where you are heard and respected
    • Clear career ladder opportunities
    • Offered pay range $21.00/Hr-$22/Hr. dependent upon experience

    #ESP2

  • Inland Eye Specialists

    Call Center Representative

    3 days ago

    Inland Eye Specialists Murrieta, United States

    Overview: · **Inland Eye Specialists is searching for an experienced, energetic, bi-lingual **Call Center** **Representative **for our offices in Murrieta, Ca. - No late nights, No Sunday hours, no major holidays, a robust benefits package and a team oriented working environment ...

  • RotoCo, Inc. dba Roto-Rooter Plumbing

    Customer Service Representative/call Center

    2 weeks ago

    RotoCo, Inc. dba Roto-Rooter Plumbing Murrieta, United States

    Are you passionate about providing great customer service as you ask insightful questions? Do you enjoy providing support for a fast-paced team as you close jobs for an established well renowned company? · We are looking for a **Customer Service Representative** who will have the ...

  • Synergy Companies

    Call Center Representative

    3 weeks ago

    Synergy Companies Perris, United States

    **What You Should Know About Us** · Synergy Companies help to provide no-cost energy-saving programs to applicants of the local public utilities. We are a subcontractor for the local natural gas, electric, and water utility companies of Southern California. We have teamed up with ...

  • Veterans Sourcing Group

    Call Center Representative

    1 week ago

    Veterans Sourcing Group Riverside, United States

    **REQUIREMENT DETAILS** · **Job Title: Call Center Representative** · **Location: Riverside, RI ONSITE** · **Pay Rate: $19.06/hr on W2** · **Duration: 6-month contract with Possible extension / Conversion to Perm** · - **Client Notes**:_ · M-F 8:30- 6:30 pr 9: some customers in C ...

  • Inland Eye Specialists

    Call Center Representative

    2 weeks ago

    Inland Eye Specialists Murrieta, United States

    Overview: · Inland Eye Specialists is searching for an experienced, energetic, bi-lingual Call Center Representative for our offices in Murrieta, Ca. - No late nights, No Sunday hours, no major holidays, a robust benefits package and a team oriented working environment where you ...

  • Aaron Auto Group

    Kbb Buying Center Representative

    2 weeks ago

    Aaron Auto Group Lake Elsinore, United States

    **_At Aaron Auto Group, we value professionalism, commitment, integrity, and dedication toward continuous learning and advancements. Our company offers endless growth by evolving our employees with continuous training to achieve great success in their professional careers._** · W ...

  • Gosch Chevrolet

    Business Development Center Representative

    2 weeks ago

    Gosch Chevrolet Hemet, United States

    Job Summary: · As a Business Development Center Representative at Gosch Chevrolet in Hemet, California, you will play a key role in driving sales for our dealership. This is a full-time, individual contributor position in the auto industry, with a competitive salary of $18 per ho ...

  • Dalinghaus Construction, Inc

    Call Center Customer Service Representative

    1 week ago

    Dalinghaus Construction, Inc Lake Elsinore, United States

    **PART-TIME OPPORTUNITY Monday-Friday 12:30 PM - 6:00 PM ** · **TRAINING HOURS WILL VARY FOR INITIAL WEEK** · **PLEASE DO NOT APPLY UNLESS PART-TIME AND THE HOURS ABOVE WORK FOR YOU** · **JOB TITLE**: Call Center - Scheduling Coordinator · **DEPARTMENT**: Call Center · **REPORTS ...

  • TC Group

    Debt Resolution Call Center Representative

    1 week ago

    TC Group Corona, United States

    **About us** · TC Group is a small business in Chino Hills, CA. We are professional, agile, innovative and our goal is to Top Level and highest quality debt collections office. · Our work environment includes: · - Modern office setting · - Food provided · - Growth opportunities · ...

  • Staffmark

    Call Center Representative

    1 week ago

    Staffmark Temecula, United States

    Ready to take your data entry and communication skills to the next level? Staffmark is hiring a Call Center Representative to report to work in Temecula, CA. This temp-to-hire position is a great way to get your foot in the door with our partner comp Call Center, Representative, ...

  • ReconMR

    Bilingual Call Center Representative

    4 days ago

    ReconMR San Marcos, United States

    **PT/FT hours Flexible scheduling** · **About Us**: At ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the ...

  • Staffmark

    Call Center Representative

    2 weeks ago

    Staffmark Temecula, United States

    Ready to take your data entry and telephone communication skills to the next level in customer service? Staffmark has partnered with a bustling call center right here in Temecula, CA, offering an exciting temp-to-hire opportunity for energetic indivi Call Center, Representative, ...

  • Pedder Auto Group

    Call Center Service Representative

    3 weeks ago

    Pedder Auto Group Temecula, United States

    Job Type · Full-time · Description · The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) loc ...

  • Pedder Auto Group

    Call Center Service Representative

    1 week ago

    Pedder Auto Group Temecula, United States

    Job Description · Job DescriptionDescription:The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven ( ...

  • We Care Plumbing, Heating & Air

    Customer Service Representative

    1 week ago

    We Care Plumbing, Heating & Air Murrieta, United States

    We are growing again and are looking for a customer-centric, organized, detailed oriented, and energized Customer Care Representative to join our fantastic team · **Benefits**: · - Competitive Pay + Bonuses · - Vacation & Sick leave · - 6 Paid Holidays · - Medical, Dental, Vision ...

  • SCA Health

    Business Office Representative Clerk

    1 week ago

    SCA Health Murrieta, United States

    Overview: · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and he ...

  • FirstService Residential

    Assistant Community Manager

    3 weeks ago

    FirstService Residential Murrieta, United States

    **Job Overview**: · **Compensation**:$20 - $22 an hour · **Responsibilities**: · - Take client calls, manage work order process, interact with vendors, and resolve client matters. · Update and produce requested reports for board packets in a clean, orderly, and professional fashi ...

  • California Coast Credit

    Assistant Branch Manager

    1 week ago

    California Coast Credit Murrieta, United States

    This position is accountable for assisting the Branch Manager with providing exceptional service, obtaining organizational goals, branch growth, staff development, implementing policies and procedures and embracing the credit union's Mission, Vision and Values. · **DIMENSIONS** · ...

  • A-Line Staffing Solutions

    Call Center Representative

    1 week ago

    A-Line Staffing Solutions Riverside, United States

    Job Description · Job DescriptionA-Line Staffing is now hiring call center representatives in East Providence, RI. The call center representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. · If you are ...

  • Murrieta/Wildomar Chamber of Commerce

    Events & Program Coordinator

    1 week ago

    Murrieta/Wildomar Chamber of Commerce Murrieta, United States

    The Murrieta/Wildomar Chamber of Commerce is a catalyst for business growth, a convener of leaders and influencers who make things happen, and champion for a stronger community. Join our team and make a difference · **Position Title**: Events & Program Coordinator · **Status, Cla ...