Kbb Buying Center Representative - Lake Elsinore, United States - Aaron Auto Group
3 weeks ago
Description
At Aaron Auto Group, we value professionalism, commitment, integrity, and dedication toward continuous learning and advancements. Our company offers endless growth by evolving our employees with continuous training to achieve great success in their professional careers.
We are looking for driven individuals to join our dynamic call center team as KBB Buying Center Representatives across six dealerships. If you have a love for cars, great communication skills, and a goal-driven mindset, this could be the right opportunity for you.
Responsibilities:
- Inbound and Outbound Calls:
- Handle incoming calls from individuals looking to sell their vehicles.
- Make outbound calls to potential sellers based on provided leads.
- Gather necessary information about the vehicles.
- Build Rapport and Establish Trust:
- Engage with sellers in a professional and friendly manner.
- Establish rapport to build trust in the selling process.
- Address seller inquiries accurately.
- Evaluate Vehicle Information:
- Thoroughly evaluate vehicle details.
- Assess market value using internal tools.
- Obtain additional information for assessment.
- Negotiation and Pricing:
- Use negotiation skills to agree on a fair price.
- Collaborate with team and management on pricing strategies.
- Explain pricing factors clearly to sellers.
- Documentation and Record Keeping:
- Accurately document call details.
- Ensure compliance with record-keeping policies.
- Prepare necessary documentation for purchases.
- Meet Performance Targets:
- Work towards individual and team targets.
- Adhere to key performance indicators.
- Continuous Learning:
- Stay updated on industry trends and pricing strategies.
- Participate in training and development opportunities.
We are an equal opportunity employer and a drug-free workplace. Employment offers contingent on passing background screening and drug testing.
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