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    Call Center Representative - Riverside, United States - A-Line Staffing Solutions

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    Job Description

    Job Description

    A-Line Staffing is now hiring call center representatives in East Providence, RI. The call center representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

    If you are interested in this call center representative position, please contact Pierce Jones at or

    Call Center Representative Compensation

    • The pay for this position is $19.05 per hour
    • Benefits are available to full-time employees after 90 days of employment
    • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

    Call Center Representative Highlights

    • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
    • The required availability for this position is between the hours of 8am-6pm Monday through Friday

    Call Center Representative Responsibilities

      • Receives customer calls including answering phone greeting customers and displaying an upbeat and helpful demeanor in order to create a positive first impression.
      • Verifies customer identity including asking customers to provide personal information and comparing that information to data stored in the computer system in order to ensure confidentiality and legal compliance
      • Explains policies and products to customers including answering questions helping customers understand product features helping customers with online banking processes and general bank services in order to educate and support customers
      • Researches customer issues and identifies problems and potential solutions

    Call Center Representative Requirements

    • High School Diploma or GED
    • Attendance is mandatory for the first 90 days

    If you think this call center representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting


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