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    Computer Systems Support Specialist - Youngstown, United States - Mahoningcountyoh

    Mahoningcountyoh
    Mahoningcountyoh Youngstown, United States

    3 weeks ago

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    Description

    Education Description Qualifications Special Requirements **Jobs**

    **Computer Systems Support Specialist**

    **Job Location:** Mahoning County Department of Job and Family Services

    345 OakHill Ave., Youngstown, OH 44501

    **Department:** Department of Job and Family Services

    **Title of Immediate Supervisor:** Kevin Armstrong, IT Administrator

    **Responsibilities:**

    Assist in developing policies and systems to support the security, operations and availability of all applications and hardware at the Agency. Support network security for confidential records and provide support with security investigations. Perform computer programming and application design and development. Configure and maintain electronic document management system. Receive alerts and troubleshoot, diagnose, and provide solutions to hardware, software, and network issues. Maintain strict confidentiality when working with all records and systems. Serve as technical problem-solving resource in support of the Administrator and the goals of the department by providing procedural advice and answering questions from employees. Oversee the administration of the agency phone system and call center software database by programming, updating, and maintaining the subscriber database and mailboxes; security and password administration; adding and removing users and groups; configuring contact software; changing location of users; updating notices; providing support; and installing hardware when required. Complete hardware and cable installations as ordered. Identify capabilities and limitations of existing systems; support recommendations for the need of upgrades, configuration of new systems and applications and/or security issues to management.

    **Qualifications:**

    Bachelors Degree in computer science, management information systems, information technology or related discipline, and a minimum of two (2) years of experience, or an equivalent combination of education, training, and experience. Experience in Microsoft Visual Basic with SQL databases, Microsoft SQL Server, Visual dBase, and/or PowerBasic, preferred. At least (1) year experience on PC hardware and desktop user support.

    **Filing Deadline:**

    All applications **MUST** be submitted by **4:30 p.m. on March 15, 2022**. Interested individuals may obtain an application on-line (on the right under tools) or at the Commissioners' Office, 2nd floor, 21 W Boardman St., Youngstown, OH. Applications may be submitted by email to or submitted to:

    Board of Mahoning County Commissioners

    Attn: Human Resources Department

    21 W. Boardman St., Suite 300

    Youngstown, OH 44503

    **BOARD OF MAHONING COUNTY COMMISSIONERS

    AN EQUAL OPPORTUNITY/ADA COMPLIANCE EMPLOYER, M/F V/H**

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