- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard and play hard with an amazing group of talented, dynamic professionals
-
Customer Service Representative
2 weeks ago
Speedy Glass Bozeman, United StatesOur Customer Service Representative opportunity has a salary range from $18 to $22 an hour based on experience. · You will needState issued Driver's license and clean driving record · Physical Requirements: Sitting/computer use for extended periods of time · For over 75 years S ...
-
customer service representative
2 weeks ago
Stockman Bank Bozeman, United StatesPosition General Responsibilities: · This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calli ...
-
Guest Services Representative
2 weeks ago
Bird Dog Equity Partners LLC Bozeman, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Customer Service Representative
2 weeks ago
Enterprise Mobility Inc Bozeman, United States Part timeOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Customer Service Representative
2 weeks ago
Enterprise Mobility Inc Bozeman, United StatesOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Customer Service Representative
13 hours ago
Fix Network Bozeman, United StatesWe have a Customer Service Representative opportunity at our Bozeman, MT location. · This opportunity comes with a salary range of $18 to $20 an hour based on experience. · As a Customer Service Representative, you willBe the face of the branch, providing exceptional customer se ...
-
Customer Service Representative
2 weeks ago
Speedy Glass Bozeman, United StatesFor over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that ...
-
Customer Service Representative
1 week ago
Million Air Bozeman, United StatesOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each ...
-
Customer Service Representative
1 week ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Customer Service Representative
2 weeks ago
VetJobs Bozeman, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Customer Service Representative
2 weeks ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Patient Service Representative
2 weeks ago
Bozeman Health Bozeman, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
patient service representative
2 weeks ago
Bozeman Health Bozeman, MT , USA, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
Patient Service Representative
2 weeks ago
Bozeman Health Bozeman, United StatesPosition Summary: The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy sc ...
-
Customer Service Representative
30 minutes ago
CRH Brick, United StatesJob ID: · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building ...
-
patient service representative
2 weeks ago
Intermountain Healthcare Bozeman, MT , USA, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. · Scope · 1.Greets patients. Answer phones, takes messages, returns calls and provid ...
-
Customer Service Representative
3 weeks ago
Precision Door Service Brick, United StatesPrecision Door Service, located in Brick, NJ is seeking a full time Customer Service Representative. Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precis ...
-
Customer Service Representative
6 days ago
Jeannie Gregory - State Farm Agent Gallatin, United States Full timeAre you looking to make a positive impact in people's lives? Seek no further · Jeannie Gregory is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpecte ...
-
Service Desk Representative
1 week ago
Ridge Athletic Clubs Bozeman, United StatesJob Description · Job DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you Our Service Desk Representatives provide and ou ...
-
Customer Service Representative
6 days ago
Comfort Systems of MT Bozeman, United States Full timeCUSTOMER SERVICE REPRESENTATIVE · Lead, Innovate, and Grow with Us at Comfort Systems of Montana Are you ready to be at the heart of transformation? Comfort Systems of Montana is on the hunt for a standout HVAC CSR who's not just looking for a job, but a mission. A mission to be ...
Member Services Representative - Bozeman, United States - PF Management Group
Description
Our Job OpeningWe are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Some of your responsibilities will include:
Customer Service/Front Desk Activities
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
