- Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the electronic medical record (EMR).
- Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations.
- Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients.
- Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service.
- Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center.
- Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions.
- Maintains department and/or individual work queues and reports as required.
- Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office.
- Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
- Performs other duties as assigned.
-
customer service representative
3 weeks ago
Stockman Bank Bozeman, United StatesPosition General Responsibilities: · This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calli ...
-
Customer Service Representative
3 weeks ago
Speedy Glass Bozeman, United StatesOur Customer Service Representative opportunity has a salary range from $18 to $22 an hour based on experience. · You will needState issued Driver's license and clean driving record · Physical Requirements: Sitting/computer use for extended periods of time · For over 75 years S ...
-
Customer Service Representative
3 weeks ago
Enterprise Mobility Inc Bozeman, United States Part timeOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Customer Service Representative
3 weeks ago
Enterprise Mobility Inc Bozeman, United StatesOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Customer Service Representative
3 weeks ago
Speedy Glass Bozeman, United StatesFor over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that ...
-
Customer Service Representative
6 days ago
Fix Network Bozeman, United StatesWe have a Customer Service Representative opportunity at our Bozeman, MT location. · This opportunity comes with a salary range of $18 to $20 an hour based on experience. · As a Customer Service Representative, you willBe the face of the branch, providing exceptional customer se ...
-
Guest Services Representative
3 weeks ago
Bird Dog Equity Partners LLC Bozeman, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Customer Service Representative
2 weeks ago
Million Air Bozeman, United StatesOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each ...
-
Customer Service Representative
2 weeks ago
VetJobs Bozeman, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Member Services Representative
1 week ago
PF Management Group Bozeman, United States Full timeOur Job Opening · We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgem ...
-
Customer Service Representative
3 weeks ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Patient Service Representative
3 weeks ago
Bozeman Health Bozeman, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
Customer Service Representative
2 weeks ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Patient Service Representative
2 days ago
ZOLL LifeVest Bozeman, United StatesJob Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
-
Patient Service Representative
3 weeks ago
Bozeman Health Bozeman, United StatesPosition Summary: The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy sc ...
-
patient service representative
3 weeks ago
Bozeman Health Bozeman, MT , USA, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
Service Desk Representative
2 weeks ago
Ridge Athletic Clubs Bozeman, United StatesJob Description · Job DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you Our Service Desk Representatives provide and ou ...
-
Customer Service Representative
5 days ago
CRH Brick, United StatesJob ID: · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building ...
-
Service Desk Representative
1 day ago
Ridge Athletic Clubs Bozeman, United States Part timeAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you Our Service Desk Representatives provide and outstanding experience to our custo ...
-
Customer Service Representative
1 day ago
Packard Culligan Water Bozeman, United StatesJob Description · Job DescriptionCSR · Customer Service Representative - Join Our Dynamic Team · Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at ...
patient service representative - Bozeman, MT , USA, United States - Intermountain Healthcare
Description
Job Description:
This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.
Minimum qualifications:
One year of customer service experience involving interactions with customers in person and by phone.
Professional manner and strong interpersonal and communication skills
Demonstrated basic computer skills and data entry
Preferred Qualifications:
High school diploma or GED
Physical Requirements:
No Additional Description Available
Anticipated job posting close date:
05/26/2024
Location:
Bozeman Clinic
Work City:
Bozeman
Work State:
Montana
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$ $22.57
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.