- Extended Hours:
- Flexible Schedule:
- AdminWorking at Bozeman Health is more than just a job it's a commitment to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care for each person, every time.
-
Customer Service Representative
2 weeks ago
Enterprise Mobility Inc Bozeman, United States Part timeOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Customer Service Representative
2 weeks ago
Speedy Glass Bozeman, United StatesOur Customer Service Representative opportunity has a salary range from $18 to $22 an hour based on experience. · You will needState issued Driver's license and clean driving record · Physical Requirements: Sitting/computer use for extended periods of time · For over 75 years S ...
-
customer service representative
2 weeks ago
Stockman Bank Bozeman, United StatesPosition General Responsibilities: · This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calli ...
-
Customer Service Representative
14 hours ago
Fix Network Bozeman, United StatesWe have a Customer Service Representative opportunity at our Bozeman, MT location. · This opportunity comes with a salary range of $18 to $20 an hour based on experience. · As a Customer Service Representative, you willBe the face of the branch, providing exceptional customer se ...
-
Customer Service Representative
2 weeks ago
Enterprise Mobility Inc Bozeman, United StatesOverview · Start your career with Enterprise We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport · Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed ...
-
Guest Services Representative
2 weeks ago
Bird Dog Equity Partners LLC Bozeman, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Customer Service Representative
2 weeks ago
Speedy Glass Bozeman, United StatesFor over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that ...
-
Member Services Representative
1 week ago
PF Management Group Bozeman, United States Full timeOur Job Opening · We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgem ...
-
Customer Service Representative
1 week ago
Million Air Bozeman, United StatesOur motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each ...
-
Customer Service Representative
1 week ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Customer Service Representative
2 weeks ago
Life is Sweet Bozeman, United StatesCompany Description · Award Winning Caramel Manufacturing organization located in Bozeman, Montana seeks dynamic, personable, and enthusiastic Customer Service Representative. Bequet Confections provides a friendly, welcoming work environment. · Job Description · Reports to: Cu ...
-
Patient Service Representative
2 weeks ago
Bozeman Health Bozeman, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
patient service representative
2 weeks ago
Bozeman Health Bozeman, MT , USA, United StatesPosition Summary: · The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy ...
-
Customer Service Representative
2 weeks ago
VetJobs Bozeman, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Customer Service Representative
1 hour ago
CRH Brick, United StatesJob ID: · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building ...
-
Customer Service Representative
3 weeks ago
Precision Door Service Brick, United StatesPrecision Door Service, located in Brick, NJ is seeking a full time Customer Service Representative. Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You will work with smart and reliable supervisors and co-workers. At Precis ...
-
Customer Service Representative
6 days ago
Jeannie Gregory - State Farm Agent Gallatin, United States Full timeAre you looking to make a positive impact in people's lives? Seek no further · Jeannie Gregory is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpecte ...
-
patient service representative
2 weeks ago
Intermountain Healthcare Bozeman, MT , USA, United StatesJob Description: · This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. · Scope · 1.Greets patients. Answer phones, takes messages, returns calls and provid ...
-
Service Desk Representative
1 week ago
Ridge Athletic Clubs Bozeman, United StatesJob Description · Job DescriptionAre you a friendly and ambitious person who enjoys working as a part of a team and providing outstanding service to customers? Are you an advocate of health and fitness? If so, we want to talk to you Our Service Desk Representatives provide and ou ...
-
Customer Service Representative
6 days ago
Comfort Systems of MT Bozeman, United States Full timeCUSTOMER SERVICE REPRESENTATIVE · Lead, Innovate, and Grow with Us at Comfort Systems of Montana Are you ready to be at the heart of transformation? Comfort Systems of Montana is on the hunt for a standout HVAC CSR who's not just looking for a job, but a mission. A mission to be ...
Patient Service Representative - Bozeman, United States - Bozeman Health
Description
Position Summary:
The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy schedule, entering and placing accurate orders for imaging services to include the diagnosis for the exam(s), prepare patients for exams, and assisting technologists and radiologists in the completion of procedures and the radiologist needs relative to image interpretation and billing
Minimum Qualifications:
Required+ High School Diploma or Equivalent+ American Heart Association BLS required within 60 days of hire+ Basic knowledge of principles of CPT and ICD9 coding+ Understanding of Medicare billing requirements for diagnostic testsPreferred+ Radiology department/imaging experience+ 6 months office or billing experience
Essential Job Functions:
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.+ Provides accurate admitting and registration functions for Imaging patients.
Maintains proficiency with multiple billing and registration systems.+ Provides pre-billing services including obtaining insurance and billing information, updating systems as appropriate, providing estimates of exam charges, educating patients on medically necessary waivers and other compliance documents and obtaining appropriate signatures, obtains pre-authorization for studies as needed, may review payment arrangements and directs to billing office staff as appropriate.
Interfaces with billing office for expedient charge capture, compliance, and customer service for all Imaging patients.+ Places orders for Imaging services.
Ensures order appropriateness with documentation of signed order, pertinent diagnosis or reason for exam requiring an understanding of valid ICD-9 coding, adequate patient demographics.+ Provides telephone reception for busy department and physicians.
This includes greeting customers and providing assistance, providing assistance to referring physicians and staff with report retrieval, facilitating scheduling, ordering of exams, locating prior studies.
Ensures busy schedule is maintained with on-time appointments, key open appointment slots are filled, confirming appointments, assisting with rescheduling appointments and providing immediate service recovery as needed.+ Prepares patients for exam by education, exam specific paperwork, dressing, prep instructions, and communication with technologists.
Escorts patient to physician office or further care for immediate referral needs, lab work, hospitalization, etc.Knowledge, Skills, and Abilities+ Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.+ Ability to work in a busy and stressful environment.+ Strong interpersonal, verbal and written communication skills.+ Ability to work varied shifts.+ Computer applications, MS Office, EMR, internet applications and standard office equipment.+ Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Physical Requirements+ Lifting, Pushing, and Pulling:
Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.
Call Availability:
On-call work may be required to respond promptly to organizational, patient, or employee needs+
Effective Communication:
Proficient in effective communication, both in person and through various technologies+
Handling Challenging Situations:
The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees+
Repetitive Tasks:
Ability to perform repetitive tasks as needed to fulfill job responsibilities Exposures
Tasks Include Potential Exposure:
Job tasks may involve exposure to:+ Bloodborne pathogens, such as blood, bodily fluids, or tissues.+ Radiation in settings where medical imaging procedures are performed+ Various chemicals and medications used in healthcare settings.
Job tasks may involve handling cleaning products, disinfectants, and other substances.+ Infectious diseases due to contact with patients in areas that may have contagious illnessesThe above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification.
They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified AMI Deaconess