Jobs
>
New York City

    Business Transformation Lead - New York, United States - NYC Health Hospitals

    NYC Health Hospitals
    NYC Health Hospitals New York, United States

    3 weeks ago

    Default job background
    Description


    MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc.

    As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics.

    For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

    Position OverviewMetroPlusHealth is seeking a Business Transformation Lead who will help drive the way we conduct and operate traditional business functions, challenging the status quo and injecting innovative thought leadership to improve operational efficiencies and lead the flawless execution.

    The Business Transformation Lead will partner with our cross-function stakeholders to introduce and implement new capabilities throughout the organization.

    These include, but are not limited to, migrating to a new Core Processing System, managing the product roadmap of our Customer Relationship Management (CRM) solution, and supporting new business expansion opportunities.

    They will understand current state processes, including upstream and downstream impacts, identify opportunities to optimize how we operate, and implement innovative solutions.

    This individual will work closely with the operations and IT teams to ensure a seamless execution of all initiatives.

    The capabilities managed by the Business Transformation Lead will enable an enterprise-wide process evolution such that the organization becomes more flexible, scalable, adaptive, and responsive to new and existing markets and customers.

    This position will report directly to the Vice President of Business Transformation. The ideal candidate will have an enthusiasm for operations, technology, data, transformation, and innovations.
    Job DescriptionDevelop, plan, and lead the implementation of large-scale transformation programs, aligning initiatives with organizational objectives and system priorities.

    Collaborate with key stakeholders to ensure a unified approach to transformation, fostering engagement and commitment across the organization and third-party vendors or consultants.

    Manage the intake and prioritization process for all Salesforce and other transformation product requests.

    Design and maintain a project plan that includes all critical milestones, tasks, resources, delivery dates, interdependencies, risk, issues, and key assumptions.

    Identify and escalate risks and issues while creating corresponding mitigation plans.

    Lead all cross functional program activities and meetings to ensure alignment with all stakeholders, key decisions are being made, and deliverable are completed on time.

    Provide comprehensive reports that outline the progress, risks, issues, and decisions tied to all transformation program initiatives.
    Recognize new opportunities and develop innovative solutions to create operational efficiency within the different functional areas across the organization.
    Identify industry best practices to enhance processes and drive system improvements.
    Review business requirements to ensure alignment with the program objectives.
    Create current state and future state business requirements and process workflows demonstrating opportunities for improvement.
    Partner with Compliance to understand applicable state and federal regulations and ensure all proposed solutions and processes are compliant.
    Partner with Enterprise Architecture to ensure adherence with approved tools or identification of additional technologies as applicable.
    Create and implement change management strategies and plans that drive employee adoption and minimize resistance.

    Contribute to the creation of any communication or training materials that will be leveraged when conducting formal training of team members.

    Ability to take on additional tasks as needed.

    Minimum QualificationsBachelor's Degree in Business Administration, Healthcare, or any analytical field required;5-7 years of relevant work experience3 or more years of experience in healthcare/managed care operations preferredExperience in being part of large cross functional projects & programsExperience in operational effectiveness and process improvement initiatives that drive changeStrong organization and prioritization skills to be able to manage multiple projects and priorities concurrentlyMust have a hunger to continually innovate and leave things better than you found itExceptional facilitation skills and proven experience at driving consensus across multiple stakeholdersAbility to effectively communicate with technical and non-technical stakeholders, translating between business needs and technical solutionsAbility to be innovative, creative and think "outside the box"Exceptional problem-solving skills and a proactive approach to identifying and resolving challengesAbility to collect and analyze data - use information to build a case for changeA demonstrated track record of driving the organizational and operational changes in the day-to-day business of a high-volume operation using current and new technology, achieving service excellenceExperience working in SalesforceProficiency in Microsoft Office - specifically Word, Excel, VISIO, and PowerPointProfessional CompetenciesIntegrity and TrustCustomer FocusStrategic PlanningFunctional/Technical skillsEffective written and verbal communication skills in a wide range of mediums.

    Proven presentation and organizational skills.

    Highly detail-oriented, resourceful, and self-motivatedWork within timeliness, resource constraints, and with ever shifting prioritiesAble to prioritize among competing demands and establish processes to assure timely, accurate, and effective completion of multiple projects.

    #LI-HYBRID
  • Citi

    Finance Transformation Office Lead

    2 weeks ago

    Citi New York, United States

    The Finance Transformation Group, in conjunction with the Function execution teams, is responsible for the successful delivery of complex regulatory and cross-business transformational Initiative(s) as part of Citi's Transformation. This role, a senior member of the Finance Trans ...

  • CVS Health

    Product & Culture Transformation Lead

    1 week ago

    CVS Health New York, United States

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — ...

  • City National Bank

    Strategy & Transformation Lead - Bis

    4 days ago

    City National Bank Newark, United States

    Overview: · **STRATEGY & TRANSFORMATION LEAD - BIS** · **WHAT IS THE OPPORTUNITY?** · This leadership role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but no ...

  • Citi

    Svp, Enterprise Risk Transformation Lead

    1 week ago

    Citi New York, United States

    **Job Posting Title** · Enterprise Risk Transformation Lead · **About Citi** · Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending ...

  • Morgan Stanley

    Digital Transformation Lead

    2 weeks ago

    Morgan Stanley New York, NY, United States Full time

    The Morgan Stanley Real Assets organization is in the midst of a digital transformation and is looking for a bold and innovative leader who can hit the ground running to continue to steer the organization through change · This leader will join the Data, Analytics and Digital Tran ...

  • Wipro

    Transformation Delivery Lead

    3 weeks ago

    Wipro New York, United States

    **Transformation Delivery Lead** · CAROUSEL_PARAGRAPH · New York, New York · GSH · ** Share Job** · **Role:** Application Management Services Delivery Leader **Title** : Transformation Manager / Service Delivery Manager and Transformational for Enterprise IT has been undergo ...

  • Coast

    Data Transformation Lead Engineer

    1 week ago

    Coast New York, NY, United States

    B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers, fleets, and the merchants that se ...

  • MetroPlus Health Plan

    Business Transformation Lead

    3 weeks ago

    MetroPlus Health Plan Brooklyn, United States

    Business Transformation Lead · Job Ref: 103306 · Category: Professional · Department: OFFICE OF THE COO · Location: 50 Water Street, 7th Floor, · New York, · NY 10004 · Job Type: Regular · Employment Type: Full-Time · Hire In Rate: $90,000.00 · Salary Range: $90, $100,0 ...

  • Meta Platforms, Inc.

    People Service Intake and Transformation Lead

    1 week ago

    Meta Platforms, Inc. New York, United States

    The People Service Delivery (PSD) team's mission is to run the best people focused service delivery business in the industry. Leading with care and empathy, we develop efficient processes, systems, and programs. We aim to ensure employees feel heard and have the resources and sup ...

  • Citi

    Treasury Transformation Lead Business Analyst

    2 weeks ago

    Citi New York, United States

    The Treasury Transformation Team works closely with stakeholders to define, drive and execute end-to-end process design and implementation efforts for controls, infrastructure and operational toolsets required to support the day-to-day Liquidity Risk Management and reporting func ...

  • RCM Health Care Services

    Health Plan Business Transformation Lead

    1 week ago

    RCM Health Care Services New York, United States

    Job Description · Job DescriptionFor more than 30 years, this health plan has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. · Business Transformation Lead / Hybrid (2 to 3 days in the Manhattan ...

  • IIT

    buisness transformation and change management lead

    1 week ago

    IIT New York, United States

    16138 Downtown Manhattan, NY 10004 BUISNESS TRANSFORMATION AND CHANGE MANAGEMENT LEAD DOE Contract OPENIf you are unable to click on links above to submit resume, you may email your resume -inc.comSubject= IIT Career Site/Resume for JobID=16138 (BUISNESS TRANSFORMATION AND CHANGE ...

  • Citigroup Inc

    Liquidity Transformation Senior Lead Analyst

    2 weeks ago

    Citigroup Inc New York, United States

    The Liquidity Transformation team within the Treasury organization works closely with stakeholders to define and execute end-to-end change in process, controls, data, and technology required to support transformation in the Liquidity Risk Management and reporting disciplines. The ...

  • Hispanic Technology Executive Council

    Liquidity Transformation Senior Lead Analyst

    2 weeks ago

    Hispanic Technology Executive Council New York, United States

    The Liquidity Transformation team within the Treasury organization works closely with stakeholders to define and execute end-to-end change in process, controls, data, and technology required to support transformation in the Liquidity Risk Management and reporting disciplines. The ...

  • IIT

    buisness transformation and change management lead

    1 week ago

    IIT New York, United States

    16138 · Downtown Manhattan, NY 10004 · BUISNESS TRANSFORMATION AND CHANGE MANAGEMENT LEAD · DOE · Contract · OPEN · If you are unable to click on links above to submit resume, you may email your resume to · - · Subject= · IIT Career Site/Resume for JobID=16138 (BUISNESS TR ...

  • Citigroup Inc

    Liquidity Transformation Senior Lead Analyst

    2 weeks ago

    Citigroup Inc New York, United States

    The Liquidity Transformation team within the Treasury organization works closely with stakeholders to define and execute end-to-end change in process, controls, data, and technology required to support transformation in the Liquidity Risk Management and reporting disciplines. The ...

  • Mitchell Martin Inc

    AVP Data Transformation Lead

    18 hours ago

    Mitchell Martin Inc Jersey City, United States Full time

    Our client, a worldwide Insurance Group that offers global insurance and risk management solutions, is seeking a AVP Data Transformation Lead · Location: Remote · Position Type: IT Full Time · Job Summary: · The AVP, Data Transformation Lead plays a significant role building rela ...

  • Bank of America

    Transformative New Technology Governance Lead

    3 weeks ago

    Bank of America Jersey City, United States

    Transformative New Technology Governance Lead page is loaded · Transformative New Technology Governance Lead · Apply · locations · Jersey City · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · Job Description: · The Enterprise Architecture t ...

  • Citigroup Inc.

    Lending Transformation Program Regulatory Data Remediation Lead

    1 week ago

    Citigroup Inc. New York, United States

    Remediation, Lending, Media, Regulatory, Program, Lead, Banking, Business Services ...

  • 00002 Citibank, N.A.

    Lending Transformation Program Regulatory Data Remediation Lead

    3 weeks ago

    00002 Citibank, N.A. New York, United States Full time

    · Job Family Group: · Research · Job Family: · Research Product · Time Type: · Full time · Primary Location: · New York New York United States · Primary Location Full Time Salary Range: · $163, - $245, In addition to salary, Citi's offerings may also include, for eligi ...