Senior Business Systems Analyst - Austin, United States - Capgemini

Description

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.

Get The Future You Want |

About Cloud Infrastructure Services (CIS):

CIS powers enterprises' business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.

Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today's dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.

Our five key service areas are:

1. Cloud Services: Exploiting the cloud at speed and scale
2. Employee Experience Services: Making the "future of work" work for our clients
3. Cybersecurity Services: Securing Foundations to Create Open Futures
4. Enterprise Service Management: Taking charge of complexity to drive business value
5. Infrastructure Services: Managing and modernizing IT estates

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.

Job Title: Senior Business Systems Analyst – IT Invoices

Location: Austin, TX (Hybrid- WFH/Austin office)

Travel: N/A

Job Description:

This role works closely with our client and customers. This role is a key linchpin in our ability to deliver invoices timely and for the continued implementation of new services into the program billing. Communication skills are important here as are patience and a sense of humor.

Monthly Invoice :

Leading the data feeds and integrations from multiple vendors into the Digital Fuel IT Financial Management Tool (ITFM)

Analyze data and troubleshoot/identify issues arising from the data feeds or the ITFM tool

Lead the rate table representing the contractual rates and pricing types for all Service Provider vendors including updates for new services and changes to existing services

Handle ITFM tool-related issues and release invoice

Business Analysis:

Gather requirements for new services to resolve data source and logic required to provide actionable development items for the ITFM developer to implement

Test development against source data and handle the UAT with the Service Providers and Client

Lead the queue of ITFM Enhancements requested including client and Service Provider prioritization

Reporting:

Run the report development and availability within the ITFM tool

Manage dispute metric report and dashboard providing performance metrics for the lifecycle of customer disputes

Required Skills:

Above average Excel Proficiency

Analytical and detail oriented

Desired Skills:

Proven track record of the ability to meet tight deadlines while producing high quality work

Experience with delivering client value and service excellence

Business Analysis experience

Familiarity with Apptio, IT Financial Management and ServiceNow would be helpful

We offer competitive $alary and excellent benefits

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant -

What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.

*LI-CV1

Job: Infrastructure

Organization: CIS US MS

Title: Senior Business Systems Analyst – IT Invoices - Austin, TX

Location: TX-Austin

Requisition ID: 074617