Servicenow Systems Analyst - Austin, United States - Amer Technology Inc.

Amer Technology Inc.
Amer Technology Inc.
Verified Company
Austin, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

CANDIDATE SKILLS AND QUALIFICATIONS
5 years - Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.

5 years - Strong Database query languages (SQL PL/SQL) experience.


5 years - Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

5 years - Strong verbal and written skills in communicating with peers and different levels of users.

5 years - Skilled documenting processes.

4 years - Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

4 years - Strong skills assisting with unit testing.

4 years - Experience working on projects utilizing agile project management methodologies.

2 years - Experience with Health and Human services


Job Type:
Contract


Pay:
$ $65.00 per hour


Experience:


  • ITSM Remedy,
Service Now: 10 years (preferred)

  • Database query languages (SQL PL/SQL): 10 years (preferred)
- tier 2/3 support: 10 years (preferred)
- documenting processes: 10 years (preferred)


Work Location:
In person
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