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Corpus Christi

    Account Manager - Corpus Christi, United States - Puffer-Sweiven

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    Description

    Job Description

    Job Description

    Company Description:

    For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

    Specialties:

    As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

    • Pressure Management
    • Isolation Valves & Actuation
    • Control Valves & Regulators
    • Process Control & Safety Systems
    • Oil & Gas Automation– fiscal custody metering, controls, and SCADA
    • Reliability Solutions & Services
    • Specialty Pumps & Rotating Equipment
    • Instrumentation
    • Maintenance & Repair Services

    Duties and Responsibilities:

    • Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.
    • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
    • Maintains a high degree of product and application knowledge.
    • Maintains a high degree of upstream oil & gas industry knowledge and awareness, including: trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
    • Maintains comprehensive customer support with a primary base on customer retention.
    • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
    • Works within account teams as required to develop and implement the Account Plan.
    • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
    • Maintains up to date information on projects and opportunities in Salesforce CRM and uses the tool to generate positive business outcomes.

    QUALIFICATIONS:

    Education/Knowledge:

    • BS/BA degree required, engineering or associated technical degree preferred.
    • Strong knowledge of oil & gas production industry applications, operations and technology.

    Experience/Skills:

    • A minimum of 3-5 years proven sales experience in the upstream oil & gas industry. Solid network of current industry contacts is preferred.
    • Experience with control valves, regulators, isolation valves, actuators is strongly preferred.
    • Strong information management skills, including personal computer use.
    • Strong effective written and excellent oral communication skills, including strong presentation skills.

    COMPETENCIES:

    • Excellent demonstrated ability to interface with and influence technical decision makers.
    • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
    • Excellent analytical and creative problem-solving skills.
    • Strong technical ability to evaluate potential product applications and alternatives.
    • Strategic thinker - cognizant of factors that may affect account strategy.
    • Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
    • Strong ability to interact effectively with all levels of customer contacts and internal personnel.
    • Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
    • Team player - good conflict management/ consensus building skills.
    • Strong drive and initiative, highly motivated.
    • Strong negotiating skills.
    • Strong ability to manage customer expectations relative to deliverables and timeframes.
    • Exhibits strong self-management skills including a high degree of professionalism and dependability.

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