Account Manager - Corpus Christi, United States - Puffer Sweiven

Description

Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability.

We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations.

Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application.

Our specialties at Puffer-Sweiven include:

Pressure Management Isolation Valves & Actuation Control Valves & Regulators Process Control & Safety Systems Oil & Gas Automation- fiscal custody metering, controls, and SCADA Reliability Solutions & Services Specialty Pumps & Rotating Equipment Instrumentation Maintenance & Repair Services Duties and Responsibilities: Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services.

Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
Maintains a high degree of product and application knowledge.

Maintains a high degree of upstream oil & gas industry knowledge and awareness, including:

trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.

Maintains comprehensive customer support with a primary base on customer retention.
Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include Puffer-Sweiven products and services.
Works within account teams as required to develop and implement the Account Plan.
Works with multiple departments and support staff to provide customer solutions quickly and efficiently.

Maintains up to date information on projects and opportunities in Salesforce CRM and uses the tool to generate positive business outcomes.

QUALIFICATIONS:

Education/Knowledge:
BS/BA degree required, engineering or associated technical degree preferred.
Strong knowledge of oil & gas production industry applications, operations and technology.


Experience/Skills:
A minimum of 3-5 years proven sales experience in the upstream oil & gas industry. Solid network of current industry contacts is preferred.
Experience with control valves, regulators, isolation valves, actuators is strongly preferred.
Strong information management skills, including personal computer use.
Strong effective written and excellent oral communication skills, including strong presentation skills.


COMPETENCIES:
Excellent demonstrated ability to interface with and influence technical decision makers.
Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
Excellent analytical and creative problem-solving skills.
Strong technical ability to evaluate potential product applications and alternatives.
Strategic thinker - cognizant of factors that may affect account strategy.
Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
Strong ability to interact effectively with all levels of customer contacts and internal personnel.
Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
Team player - good conflict management/ consensus building skills.
Strong drive and initiative, highly motivated.
Strong negotiating skills.
Strong ability to manage customer expectations relative to deliverables and timeframes.
Exhibits strong self-management skills including a high degree of professionalism and dependability.