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    Account Manager - Corpus Christi, United States - Puffer Sweiven

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    Description
    Company Description:

    For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

    Specialties:

    As a local Impact Partner of Emerson, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
    • Process Control & Safety Systems
    • Control Valves & Regulators
    • Isolation Valves & Actuation
    • Oil & Gas Automation
    • Reliability Solutions & Services
    • Pressure Management
    • Specialty Pumps & Rotating Equipment
    • Instrumentation
    • Maintenance & Repair Services
    Job Title: Account Manager - FCS Process End Users

    Duties and Responsibilities:
    • Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
    • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
    • Maintains a high degree of product and application knowledge.
    • Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
    • Maintains comprehensive customer support with a primary base on customer retention.
    • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
    • Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
    • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
    • Completes monthly sales reports and other required correspondence in a timely and effective manner.
    • Manage customer expectations relative to deliverables and timeframes.
    Duties and Responsibilities:
    • Responsible for the establishment, maintenance and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
    • Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
    • Maintains a high degree of product and application knowledge.
    • Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
    • Maintains comprehensive customer support with a primary base on customer retention.
    • Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
    • Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
    • Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
    • Completes monthly sales reports and other required correspondence in a timely and effective manner.
    • Manage customer expectations relative to deliverables and timeframes
    QUALIFICATIONS:

    Education/Knowledge:
    • BS/BA degree required, engineering or associated technical degree preferred.
    • Strong knowledge of process industry applications, operations and technology, particularly focused on pressure management equipment and on/off valve actuation and controls products.
    Experience/Skills:
    • A minimum of 5 plus years proven outside sales experience in the process control industry. Excellent network of current industry contacts is preferred.
    • 3-5 years' experience calling on Upstream and Midstream End Users and Engineering Contractors.
    COMPETENCIES:
    • Excellent demonstrated ability to interface with and influence technical decision makers.
    • Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
    • Excellent analytical and creative problem-solving skills.
    • Excellent effective written and excellent oral communication skills, including strong presentation skills.
    • Strong technical ability to evaluate potential product applications and alternatives.
    • Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
    • Strong ability to interact effectively with all levels of customer contacts and internal personnel.
    • Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
    • Strong drive and initiative, highly motivated.
    • Strong negotiating skills.
    • Strong information management skills, including personal computer use.
    • Exhibits strong self-management skills including a high degree of professionalism and dependability.
    Must live in Corpus Christi or surrounding area

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