- Lead a team of technicians at our San Antonio campus.
- Manage team scheduling, performance, and timekeeping.
- Collaborate with CIO Services organizations to ensure smooth operation of the computing environment.
- Serve as the focal point for enterprise infrastructure at the Huntsville campus.
- Ensure compliance with processes and service level objectives.
- Deliver excellent customer service.
- Bachelor's degree and 6+ years of desktop support experience in a corporate setting.
- Minimum 2 years of experience in IT support supervisory roles.
- Proficiency in supporting Microsoft Windows in an enterprise setup.
- Ability to create and document IT processes and procedures.
- US Citizenship and eligibility for federal security clearance.
- Experience in Mac OS and iOS device support.
- Proficiency in Microsoft Visio network documentation.
- Relevant certifications such as MCP/MCSA/MCSE, A+, Network+, Security+.
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IT Support Manager - San Antonio, United States - Leidos
![Leidos background](https://contents.bebee.com/companies/us/leidos/background-hueA4.png)
Description
Job Opportunity:
Join Leidos as an IT Support Manager in San Antonio, TX! We are looking for a skilled professional to lead our team of desktop support technicians and IT specialists. Take charge of providing top-notch support for end users and infrastructure at our San Antonio location.
Job Responsibilities:
Required Qualifications:
Desired Qualifications: