- Network troubleshooting: Perform basic network troubleshooting. This may include physical cable testing using company provided equipment.
- Desktop, laptop, and mobile device deployment: Work directly with end users to deploy new systems onsite and remotely.
- Desktop, laptop, and mobile device troubleshooting: Work directly with end users to identify the root cause of issues and provide resolution. This may require working closely with our Tier II and Tier III support personnel as required.
- Rotating on call schedule: On call duties on a rotating schedule.
- 1 to 2 years work in a help desk or desktop support role
- Minimum 2 years experience working with Windows 7 and higher
- Familiarity with Cloud Technologies, particularly Microsoft Office 36
- Versatile personality that can quickly respond to an emergency or support situation
- Ability to quickly diagnose and work toward a resolution for a technical problem
- Current experience with malware removal tools and techniques
- Ability to provide competent phone support
- Ability to communicate clearly with peers and clients
- Excellent interpersonal and ability to interact positively customers in a NON technical way
- Reliable transportation
- Technical certifications a plus but not required
-
Help Desk IT Support
2 days ago
CHRISTUS Health san antonio, United StatesThe Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and wil ...
-
Help Desk Support Lead
4 days ago
San Antonio Shoe, Inc. San Antonio, United StatesHelp Desk Support Lead · Company Profile · San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. · Position · SAS has an open ...
-
Help Desk Support/Analyst
2 weeks ago
Catapult Solutions Group San Antonio, United StatesJob Description · Job DescriptionTechnical Support Agent · IT Department · Location - Hybrid (In-Office & Remote) · This role will require the employee to work in the office at least twice a week and remotely the remaining days. · Role Type · Contract-to-Hire (based on performanc ...
-
WAH Tech/Help Desk Support
2 weeks ago
Alorica, Inc. San Antonio, United StatesAloricas Tier 1 Technical Support Agents provide basic support to administrators, teachers, students, and parents using educational products in the classroom and at home. Agents will utilize effective customer support skills and techniques to determ Help Desk, Technical Support, ...
-
Help Desk Support Lead
3 weeks ago
San Antonio Shoe, Inc. San Antonio, United StatesHelp Desk Support Lead · Company Profile · San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. · Position · SAS has an open ...
-
Help Desk Support II
1 week ago
ManTech International Corporation San Antonio, United StatesSecure our Nation, Ignite your Future · Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projec ...
-
Help Desk Support Specialist
3 weeks ago
University Health San Antonio, TX, United StatesPOSITION SUMMARY/RESPONSIBILITIES · Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate suppo ...
-
Bilingual Help Desk Support Analyst
4 weeks ago
Motion Recruitment San Antonio, United StatesGrow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. · Join one of the world's most renowned global banks and ...
-
L2 Helpdesk/Service Desk Support Engineer
1 week ago
Tekfortune Inc San Antonio, United StatesTekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the ...
-
IT Help Desk Support
4 weeks ago
K2 Staffing, LLC New Braunfels, United StatesJob Description · Job DescriptionSummary · Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functional ...
-
Managed Service Help Desk Support Level 2
4 weeks ago
RX-Technology San Antonio, United StatesJob Description · We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment Position is in our office with onsite client visits when required. We are a customer service company first and an IT company second. We are an outsourced ...
-
Service Desk Analyst
1 day ago
Christus Health San Antonio, United States· Summary: · The Service Desk Analyst is responsible for supporting thefunctional and operational efficiency of Information Management andthe Service Support Division. SDAI's will take ownership ofresolving first level customer service requests related to bothhardware and softwa ...
-
CareNow San Antonio, United States UCCDescription · This position is incentive eligible. · Offering a $1,500 Sign-On Bonus for Qualified Applicants Apply today and join our CareNow Family · Do you want to join an organization that invests in you as a(an) Medical Assistant with Xray Technician License? At CareNow, y ...
-
Patient Care Coordinator
2 weeks ago
Physicians Hearing Network San Antonio, United States Full timePhysicians Hearing Network is the largest, fastest-growing provider of hearing healthcare, exclusive to physicians. We are headquartered in San Antonio, Texas, and seeking a full-time Patient Care Coordinator/Customer Service Representative to add to our corporate team. · This p ...
-
Nurse II
13 hours ago
Texas Department of Aging & Disability Services San Antonio, United StatesJob Description: · Nurse II · Under the direct supervision of the Utilization Review Nurse Manager, the utilization review (UR) nurse: reviews and evaluates individual's records, individual service plans (ISPs), patient assessments, documentation related to Title XIX and Title XX ...
-
Analyst, User Services
3 hours ago
MPOWERHealth San Antonio, United StatesOverview · About MPOWERHealth: · For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customer ...
-
South Texas Spine & Surgical Hosp Careers San Antonio, United States Permanent, Full timeNight Manager Inpatient and Emergency Room · Job Summary: · Under the supervision of the Director of Inpatient and Emergency Room, the Night Manager of Inpatient / Emergency Room is responsible for ensuring safe and efficient care of the emergency, post-operative, and medical-su ...
-
Release Coordination Manager
4 weeks ago
Leidos San Antonio, United StatesDescription · 1901 Group (A Leidos Company) has an exciting Release Coordination Manager position which located in our facilities in San Antonio, Texas. · POSITION SUMMARY: · This position is slated to start in June 2024. The Release Coordination (RC) Manager is a specialized ro ...
-
Mechanical Engineer
1 week ago
KPG99 INC San Antonio, United StatesHey, · Please Read the below Requirement and share your resume and also please let me know your visa status and current Location if interested. · Mechanical Engineer · Location: Onsite in San Antonio, TX · Duration: 6+ months · Visa: USC or GC Only · As a Sr Mechanical Engineer ...
-
Accounting Manager
2 weeks ago
SandTech Solutions, LLC San Antonio, United StatesAt SandTech Solutions, we are dedicated to "Enabling Success" for our clients' missions. We are currently seeking a qualified candidate who is proficient in job-cost accounting in the defense contracting industry, particularly with experience in Deltek CostPoint accounting softwa ...
Managed Service Provider Help Desk Support - San Antonio, United States - Pit Crew Technologies LLC
Description
Job Description
Job DescriptionWe are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area.
We are looking to add an entry level IT Support Technician to our team.This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ticket.
The candidate must be detail oriented and eager to test and learn new technologies.The ideal candidate must have a broad range of experience working with desktops, laptops, mobile devices, printers, and other peripherals.
This is primarily a 8 to 5 position however there may be times where candidate may need to work outside of normal business hours.
Responsibilities:
Requirements: