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    L2 Technical Support Engineer - Fort Lauderdale, United States - Hc Resource

    Hc Resource
    Hc Resource Fort Lauderdale, United States

    2 weeks ago

    Default job background
    Description
    HC-Resource

    is seeking a highly skilled and driven

    Level

    2 Technical Support Engineer

    to join an expanding team within a thriving MSP catering to small to medium-sized businesses in Fort Lauderdale .


    Typical Duties and Responsibilities :
    Deploy, maintain, and troubleshoot Windows servers, domain controllers and workstations
    Office 365/Sharepoint/Exchange Online administration
    Setup, maintain & troubleshoot virtualization technologies (VMware/Hyper-V)
    Deploy, maintain, and troubleshoot network routers, switches and firewalls

    Minimum Qualifications:
    2+ years of experience managing/deploying Windows Server
    Advanced networking knowledge (TCP/IP, DNS, DHCP, SMTP, HTTPS, SMB, CIFS, Routing. VPN, VLAN)
    2+ years of experience managing/deploying network devices
    2+ years of experience in VMware, Hyper-V
    365 Administration/Support
    Cloud experience in Azure/AWS
    RMM/PSA Experience (Datto RMM/Autotask)

    Skills Required:
    MSP experience is required
    Ability to prioritize tickets a MUST
    Self-motivated
    Good communication
    Strong prioritization/time management skills
    Proactive thinker and quick learner
    Strong customer service
    Ability to travel to client sites as needed

    #J-18808-Ljbffr


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