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Fort Lauderdale

    L2 Technical Support Engineer - Fort Lauderdale, United States - HC-Resource

    HC-Resource
    HC-Resource Fort Lauderdale, United States

    5 days ago

    Default job background
    Human Resources
    Description

    HC-Resource is seeking a highly skilled and driven Level2 Technical Support Engineer to join an expanding team within a thriving MSP catering to small to medium-sized businesses in Fort Lauderdale.

    Typical Duties and Responsibilities    :

    • Deploy, maintain, and troubleshoot Windows servers, domain controllers and workstations
    • Office 365/Sharepoint/Exchange Online administration
    • Setup, maintain & troubleshoot virtualization technologies (VMware/Hyper-V)
    • Deploy, maintain, and troubleshoot network routers, switches and firewalls

    Minimum Qualifications:

    • 2+ years of experience managing/deploying Windows Server
    • Advanced networking knowledge (TCP/IP, DNS, DHCP, SMTP, HTTPS, SMB, CIFS, Routing. VPN, VLAN)
    • 2+ years of experience managing/deploying network devices
    • 2+ years of experience in VMware, Hyper-V
    • 365 Administration/Support
    • Cloud experience in Azure/AWS
    • RMM/PSA Experience (Datto RMM/Autotask)

    Skills Required:

    • MSP experience is required
    • Ability to prioritize tickets a MUST
    • Self-motivated
    • Good communication
    • Strong prioritization/time management skills
    • Proactive thinker and quick learner
    • Strong customer service
    • Ability to travel to client sites as needed
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