- The Desktop Support Engineer will be based out of Fort Lauderdale, FL and would be required to work on-site one to three days a week fluctuating between multiple client locations. The days this person is not working on-site they would be able to work from home.
- This is a full-time position offering a competitive salary and comprehensive benefits
- Provide on-site desk side support for desktop-related and end user technical issues at multiple key managed services client locations in Miami, Palm Beach, and Boca Raton
- Provide technical support for desktop-related and end user technical issues for key managed services client
- Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users
- Work closely with clients possessing varying levels of IT knowledge and provide technical support for users, including issues related to IP phone, desktop, connectivity and desktop applications (Microsoft Office / O365)
- Install, upgrade and remove desktop applications / user workstations
- Inventory control of hardware and peripherals
- Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently
- A minimum of four years of desktop support / end user technical support experience
- Candidate must be client-focused, comfortable interfacing with executive clients and able to maintain a high level of service
- Excellent verbal and written communication skills and the ability to be prompt and courteous
- Strong attention to detail, multitasking skills, and sense of teamwork
- Ability to work in a fast-paced & dynamic environment
- Minimum of 1 to 4 years of experience working with a Managed Services Provider
- Ideal candidate will have a Bachelors degree
- Advanced understanding of troubleshooting theory, systematic troubleshooting, split-half triage
- Previous experience with Hybrid & Cloud environments
- Proven ability to operate MS 365, Exchange, Intune, Azure AD
- Strong understanding of Remote Work Systems (VPNs, VMs/AVDs, RDC)
- Familiarity with Active Directory & Group Policy
- Basic networking skills
- Some Hedge Fund or Alternative Investment industry experience is strongly preferred
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IT Support Engineer
3 days ago
Merge IT LLC Fort Lauderdale, United StatesOur enterprise-level client in Indianapolis, IN, has an immediate need for an IT Support Engineer. · Please see below for full details- · Job Notes: · 6+ month contract / extendable and likely to go perm with good performance. · Drug & Background check required. · Main Respon ...
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Desktop Support Engineer
4 days ago
Align Communications Fort Lauderdale, United StatesJoin the Team · Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, ou ...
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Ask Staffing Fort Lauderdale, United StatesJob Title : Desktop Support Engineer with a Trade Floor Support experience · Location : FT. Lauderdale Florida Onsite) · Duration : Long term contract · Description: · Looking for a skilled desktop support technologist with experience in an enterprise environment. Experience sh ...
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Desktop Support Engineer
1 week ago
Align Communications Fort Lauderdale, United StatesJob Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...
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Align Communications Fort Lauderdale, United StatesJob Description · Join the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people ...
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Desktop Support Engineer
1 week ago
Align Communications Fort Lauderdale, FL, United StatesJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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Desktop Support Engineer
4 weeks ago
Align Communications Fort Lauderdale, United StatesJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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Desktop Support Engineer
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Align Communications San Francisco, United States PermanentJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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CHG Healthcare Fort Lauderdale, United StatesHealthcares helping hand. · CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. · Our industry is g ...
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Align Communications Fort Lauderdale, FL, United StatesJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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Align Communications Fort Lauderdale, United States Full timeJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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Align Communications Fort Lauderdale, United States Full timeJoin the Team · Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? · At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-th ...
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Network Support Engineer
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Desktop Support Engineer - Fort Lauderdale, United States - Align Communications
Description
Job Description
Join the Team
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?
At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart
We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. This person will work on a hybrid schedule at client sites located in Miami, Palm Beach, and Boca Raton providing deskside IT support for Executives and VIPs. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must.
Responsibilities
Qualifications
Preferred Qualifications
Tier 2
PM20
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.
Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
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Desktop Support Engineer professionals in Fort Lauderdale
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Frederick Leonard
Tech support guru.
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Alberto Perugini
Innovative International Sales & Marketing Leader