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    Aftermarket Field Support Specialist - West Valley City, United States - Moog

    Moog
    Moog West Valley City, United States

    3 weeks ago

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    Description

    We are currently looking for an ***Aftermarket Field Support Specialist*** to support new product integration tasks while cultivating positive relationships and outcomes with our customers and business partners. The objective is to improve relationships and integrate Curlin and Zevex products and services, safely and efficiently. This position requires business acumen since it requires strong relationship with Sales (National Account Managers), Operations Service & Supply Chain, Quality, Clinical, and our * Curlin 8000 and RxManager training, implementation, and technical support

    Software and hardware installation support

    Support clinical education team as needed

    Provide onsite support for new and existing customers

    Collaborate with IT and engineers to identify and correct issues to improve customer experience

    Special Projects as assigned

    **Additional Responsibilities:** * Ability to work with Project management software

    Infusion and Enteral pump technical service capabilities

    Ability to implement change effectively and integrate key stakeholders in process

    Knowledge of word processing, spreadsheets, flowcharts and scheduling software

    Experience leading a team

    Strong verbal communication skills to work with groups form different functional groups and or sites

    Ability to effectively communicate via email/telephone

    Ability to educate, coach, and train technical service personnel

    Ability to access U.S. export-controlled information

    **Job ID:**

    **Category:** Engineering

    **Location:** Salt Lake City, UT

    **Employment Type:** Full Time Regular

    **Privacy Preference Center**

    ** Manage Consent Preferences**

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